Job Details

University of Idaho
  • Position Number: 5234901
  • Location: Moscow, ID
  • Position Type: Disability Services


University of Idaho

Director, Student Retention and Success


Location: Moscow

Division/College: College of Agricultural & Life Sciences

Employee Category: Exempt

Pay Range: $49,088.00 annually or higher depending on experience and education

FTE: 1.0

Full/Part Time: Full Time

Position Summary:
The Director of Student Retention and Success provides support and education to elevate students' learning experience at the University of Idaho. The Director fosters student success by building positive and professional student relationships and implementing proactive strategies that help students fulfill their educational goals. The Director will have content expertise in the College of Agriculture & Life Science (CALS) academic programs and help students select courses and engage in opportunities consistent with their developing goals and interests. This position will also support students' timely progress toward degree completion. Additional duties include, but are not limited to, providing information and clarification regarding university academic policies, creating rapport with academic advisors in CALS and across campus, and referring students to appropriate campus resources.
This position is expected to work collaboratively with university partners to ensure students have access to all campus support and enrichment opportunities.

Minimum Qualifications:
  • Bachelors degree
  • Experience delivering student-centered customer service
  • Experience presenting information to individuals, small, and large groups
  • Experience compiling and analyzing information for leadership/administrative decisions
  • Experience interpreting and applying standards and regulations


Preferred Qualifications:
  • Masters Degree or professional experience working with college students.
  • Demonstrated experience providing academic advising in a higher education setting.
  • Experience working successfully with students and colleagues.
  • Experience establishing and maintaining quality professional relationships.
  • Experience analyzing information to identify and define problems/alternatives and developing recommendations.
  • Knowledge of University of Idaho academic rules and regulations for undergraduate level advising.
  • Knowledge of student development theory and advising best practices.
  • Ability to communicate effectively, both in writing and orally, complex ideas in a manner that adapts to student needs and to articulate program requirements to a variety of audiences, including students, parents, faculty, and campus partners.
  • Ability to display organizational skills and to successfully manage competing priorities.
  • Ability to work independently and take initiative with new and existing projects.
  • Ability to motivate, encourage, and support students to recognize their potential and meet challenges.


Physical Requirements & Working Conditions:



Required Licensures, Certifications or other


Posting Number: SP004418P

Posting Date: 05/03/2024

Closing Date:

Open Until Filled: Yes

Special Instructions:
Applications received by May 20, 2024 will receive first consideration.

IMPORTANT: To be considered, your "Letter of Qualification" must address EACH of the minimum qualifications, including pertinent education and/or experience. In addition, to improve your ranking during the evaluation process, address as many of the Preferred Qualifications as possible. Information on a resume will not be accepted as a substitute for submitting a Letter of Qualification.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.







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