Job Details

Eosinophilic Esophagitis (EoE) Clinic Coordinator

Position Number: 9751926
Location: Salt Lake City, United States
Position Type: Health and Medical Services

Eosinophilic Esophagitis (EoE) Clinic Coordinator

Job Summary

Job Summary:
The Division of Pediatric Gastroenterology in the Department of Pediatrics, University of Utah Spencer F. Eccles School of Medicine, has an immediate opening for a Clinic Coordinator who serves as a central resource for patients, providers, and referring departments, ensuring coordinated, high-quality care throughout the Eosinophilic Esophagitis (EoE) care continuum.

The Clinic Coordinator will oversee the daily operations of the Eosinophilic Esophagitis clinic and coordinate the care of patients serviced through the EoE clinic. The incumbent is responsible for managing a database of EoE patient information, including diagnoses and treatments, and coordinating patient follow-up throughout the care continuum. The Clinic Coordinator will serve as the primary contact for Emergency Medicine, surgery (both Ear, Nose & Throat and Pediatric Surgery) and Allergy, about possible new EoE diagnoses and coordinate timely evaluation and care. The Clinic Coordinator also supports quality improvement and scholarly activities through data management, regulatory compliance, and preparation of research presentations, abstracts, posters and manuscripts.

The University of Utah offers a comprehensive benefits package including:

Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
14.2% retirement contributions
Generous paid leave time
11 paid Holidays per year
50% tuition reduction for employees, spouses, and dependent children
Flex spending accounts
University provided basic employee life insurance coverage equal to a salary of up to $25,000
Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
Free transit on most UTA services
Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities
Clinical Program Coordination:

Oversees daily Eosinophilic Esophagitis clinical program operations and supports EoE providers in coordinating clinical activities.
Maintains a database of new Eosinophilic Esophagitis diagnoses, tracks initial disease treatment, and coordinates patient follow-up.
Routinely follows up with Eosinophilic Esophagitis patients regarding medication adherence and administration, along with assessing patient response to therapy.
Coordinates surveillance endoscopy scheduling when this procedure is indicated.
Coordinates clinic visits between patients and EoE providers when needed to assess response to therapy, address in-depth questions or discuss endoscopy and biopsy results.
Serves as the primary point of contact for potential new EoE diagnoses and coordinates urgent patient referrals from General Surgery, Emergency Department, Otolaryngology, and Allergy.
Tracks endoscopy quality metrics, including documentation of the Eosinophilic Esophagitis Reference Score and number of biopsies obtained.
Assists with preparation of one to two Eosinophilic Esophagitis research papers and/or posters per year, including writing, maintenance of Institutional Review Board compliance, data organization +/- analysis, and submission preparation.
Collaborates with nurses and the Pediatric Clinical Enterprise Prior Authorization team to obtain new and renewal medication authorizations for EoE therapies, including proton pump inhibitor, topical coating steroid and biologic medications; prepares letters of medical necessity; and identifies alternative options to cover the cost of patient medications when necessary.
Assists with various duties in the Eosinophilic Esophagitis clinic, including but not limited to, ensuring the appropriate patients are scheduled into the clinic and supporting clinic preparation, discharge activities, and patient follow-up.
Coordinates and directs EoE quality improvement initiatives and facilitates activities of the EoE Quality Improvement Team.

Knowledge, Skills, and Abilities:

Willingness and ability to interact directly with Eosinophilic Esophagitis patients and their families;
Ability and willingness to develop new processes and adapt responsibilities within a dynamic clinical environment.
Demonstrates professionalism, courtesy, and a commitment to excellent customer service when interacting with patients, families, providers, staff, and external institutions. Represents the University of Utah and the Department of Pediatrics in a positive and professional manner.
Demonstrates initiative, flexibility, enthusiasm, positive attitude, teamwork and commitment to the fourfold mission of the Department.

Problem Solving:This position provides coordination and initial decision making for tasks related to the Eosinophilic Esophagitis clinic. The incumbent will have direct support from EoE medical providers and nurses. The clinic outcome often impacts the University as a whole. Problems arising from these coordinatin efforts will be addressed by the incumbent who will refer to the manager and clinic providers for issues outside of program policy and procedure guidelines. Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications
Bachelor's degree in Health Care Administration, Business, Communication, Nursing or related field, or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relation and effective communication skills are also required. Experience in oncology, multidisciplinary clinics, and/or working with high-acuity, complex patients may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Preferences:

Experience with patient coordination or care navigation;
Prior work experience in a healthcare setting, medical office, or work/study programs;
Experience in multidisciplinary clinics or working with high-acuity, complex patients;
Demonstrated proficiency and knowledge of common software programs and applications, such as EMRs (EPIC, iCentra), Microsoft Office Suite products (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, cloud-based calendar systems, QGenda, and statistical analysis software with and willingness to learn software applications;
Demonstrated ability to work independently, exercise sound judgment, and take initiative in managing assigned responsibilities;
Excellent organizational and time management skills, with outstanding attention to detail and ability to manage multiple competing deadlines.
Ability to collaborate effectively with physicians, nurses, advanced practice providers, and multidisciplinary healthcare teams;
Strong written and verbal communication skills, including prior experience drafting patient communications and medical research submissions;
Prior experience supporting clinical or medical research activities is preferred, including research databases, statistical analysis software, and preparing academic research posters or papers.

Applicants will be screened according to preferences listed above.

Special Instructions

Requisition Number: PRN45861B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday Friday, 8:00 a.m. 4:30 p.m.Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.
Department: 00848 - Pediatric Administration
Location: Campus
Pay Rate Range: $45,000 to $58,000
Close Date: 11/07/2026
Open Until Filled:

To apply, visit <a href=""https://apptrkr.com/9751926"">https://utah.peopleadmin.com/postings/206829