Job Details

Academic Manager, Hawk Advantage

Position Number: 9728341
Location: West Hartford, United States
Position Type: Academic Advising

University of Hartford

Academic Manager, Hawk Advantage

FLSA Classification
EX

Reports to
Program Director

Salary Range
F

Weeks Per Year
40

Work Week
40 hours (minimum)

Position Summary
Provides academic support and advocacy for Hawk Advantage students by connecting at-risk students with resources, developing academic success plans, and coordinating workshops and peer support initiatives. Serves as a liaison between the Hawk Advantage program, faculty, and the Center for Student Success while overseeing tutoring operations and promoting available academic services. Tracks program utilization and student outcomes, maintains accurate records, and uses data-driven, inclusive practices to continuously improve student support services. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University's students.

Hiring Range
$60,000

Key Responsibilities
Academic & Student Support

Supports At-Risk Students: Identifies students facing academic challenges and connects them with appropriate support services through the Hawk Advantage (HA) Study Center, HA Math Lab, HA Writing Lab, and other campus resources.
Advocates for Students: Serves as a primary point of contact and advocate for Hawk Advantage students requiring academic support and intervention.

Liaison Duties

Collaborates with Faculty and Departments: Serves as a liaison between the Center for Student Success and the Hawk Advantage program, fostering collaboration to support student success.
Oversees Tutoring Operations: Coordinates tutor recruitment, hiring, scheduling, payroll documentation, and related administrative functions.
Promotes Academic Resources: Ensures faculty, staff, and students are informed about Hawk Advantage services, including tutoring, writing assistance, academic coaching, and workshops.

Program Development & Coordination

Coordinates Academic Workshops: Plans, develops, and facilitates workshops focused on study skills, exam preparation, note-taking, time management, and other academic success strategies.
Supports Peer Learning Initiatives: Assists in the development, implementation, and supervision of peer tutoring and mentoring programs.
Develops Academic Success Plans: Collaborates with students and institutional partners to create and monitor individualized academic improvement plans.

Data Collection & Assessment

Tracks Program Utilization: Collects and analyzes usage data for the Hawk Advantage Study Center, HA Math Lab, and HA Writing Lab to identify trends and support program effectiveness.
Supports Continuous Improvement: Evaluates student feedback and program outcomes to recommend and implement enhancements to academic support services and advising practices.

Communication & Outreach

Maintains Student Records: Ensures advising notes, referrals, case documentation, and student records are accurate, current, and properly maintained within institutional systems and databases.
Facilitates Communication: Communicates regularly with students, faculty, and staff regarding available services, referrals, and student support initiatives.

Professional Development & Institutional Engagement

Maintains Professional Knowledge: Participates in ongoing professional development to remain current on best practices in academic advising, student development, retention, and educational support.
Promotes Equity and Inclusion: Applies inclusive practices and culturally responsive approaches to effectively support diverse student populations and foster student success.

Performs other assigned duties as needed.

Posting Number
PS1207P

Working Conditions
Normal office situation

Education
Master's Degree Required

Physical Effort
Typically sitting at a desk or table.Typically standing and/or walking.Intermittently sitting, standing, stooping.Light lifting or carrying 25 lbs. or less.

Special Skills
The ability to work effectively with diverse groups.

Desired Start Date
08/17/2026

Position End Date (if temporary)

Close Date

Open Until Filled
Yes

Special Instructions Summary
For a description of our benefits package, please click here: Employee Benefits and Policies Summary University of Hartford

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7815