Job Details

Student Success Coach and Academic Advisor

Position Number: 9719720
Location: West Hartford, United States
Position Type: Academic Advising

University of Hartford

Student Success Coach and Academic Advisor

FLSA Classification
EX

Reports to
Associate Director of Student Success

Salary Range
G

Weeks Per Year
52

Work Week
40 hours (minimum)

Position Summary
Assumes responsibility for promoting a positive and successful experience for first? and second-year students in support of student retention and graduation initiatives. Provides support for evidence?based retention programming, advising, and first?year experience curriculum. Contributes to department?level committees focused on student success initiatives, academic advising systems, and data?informed decision?making. All duties are performed in full support of the University's mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.

Hiring Range
Budgeted salary is $45,868 to $51,000, depending upon experience

Key Responsibilities
Student Success Initiatives

Implements intentional, evidence?based programs, policies, and procedures designed to support student success, retention, and persistence.
Assists with short? and long?range planning for student retention initiatives, with an emphasis on first?year student transition and sustained success beyond the first year.
Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
Collaborates with internal and external partners to execute and continuously improve student success initiatives.

Academic Advising and Coaching

Advises and coaches a caseload of approximately 140-160 first? and second-year students through their transition to the University.
Ensures second-year students successfully transition to a faculty advisor within their major or program.
Supports and monitors students' academic progress, personal and social adjustment, major requirements, and success strategies.
Advises students on course selection and assists with course registration processes.
Proactively identifies and supports at?risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
Empowers students to develop self?advocacy skills and build a foundation for long?term academic and personal success.

Early Alert Systems and Data Integrity

Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
Uses student data to inform advising strategies, outreach efforts, and program improvements.

First?Year Experience Curriculum and Instruction

Delivers first?year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
Instructs 4-6 sections of the First?Year Experience course each academic year.
Supports students' holistic development by promoting campus engagement, resource awareness, and academic skill development.
Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

University Programs and Enrollment Support

Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

Collaboration and Service Delivery

Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience.
Supports the University's high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments.
May serve on University?wide committees as assigned to advance institutional student success priorities.

Perform other related duties as assigned in support of the Center for Student Success and University goals.

Posting Number
PS1209P

Working Conditions
Normal office situtation.

Education
Bachelor's Degree Required

Physical Effort
Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.

Special Skills
The ability to work effectively with diverse groups.

Desired Start Date

Position End Date (if temporary)

Close Date

Open Until Filled
Yes

Special Instructions Summary

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7806