Job Details

Senior Special Financial Aid Counselor

Position Number: 7324324
Location: Danvers, MA
Position Type: Financial Aid

Senior Special Financial Aid Counselor Location: Danvers, MA Category: Professional Job Type: Full-time Posted On: Fri Jul 10 2026 Job Description:
Senior Special Financial Aid Counselor

MCCC Unit Professional position, Grade 5

Campus Location: Danvers Campus with 1 remote day

Work Schedule: Monday through Friday 9-5

SALARY: Anticipated starting salary is $73,412.00 - $75,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

The purpose of the classification is to assist with the planning, organization, and administration of federal, state, and institutional financial aid programs for college students, including grants, scholarships, loans, and student employment. Employees in this classification perform administrative work involving the processing of student aid applications to determine eligibility for financial aid, dissemination of financial aid information, and maintenance of financial aid records. Classification is responsible for advising students on application procedures, reviewing student aid application files, determining eligibility for federal, state, and institutional financial aid, awarding aid to eligible students, and assisting with financial aid office operations. This classification should guide students through the whole financial aid process and how it correlates and intersects a student's academic goals. This classification is also responsible for advising students on financial literacy, inclusive of personal financial management, budgeting and investing. Also responsible for coordination of assigned staff. Performs related work as directed.

ESSENTIAL FUNCTIONS:

Serves as financial aid counselor and works with students to develop plans on how best to fund their academic plans (i.e. - conducts financial aid advising, with a focus on career goals, and transfer advising, advises students regarding their fiscal responsibilities and how their academic performance affects their eligibility for aid. Provides information regarding funding options, and how to complete applications for aid assistance [federal, state, institutional and outside scholarships]; monitors academic progress of students to ensure they maintain their financial aid eligibility status; advises students on how registering, adding, or withdrawing from courses may affect their eligibility for additional aid; works with faculty to help identify students experiencing academic difficulties; participates in new student orientations, open houses, registration events and financial aid assistance workshops)
Processes student financial aid applications (i.e. - interviews/counsels students applying for aid; assists students in completing appropriate forms; assesses/verifies financial aid application files for eligibility for federal, state, and institutional financial aid and for compliance with federal/state financial aid regulations; determines types/amounts of aid to offer based on formulas and individual situations; awards aid packages to eligible students).
Responsible for One of the following:
- Coordinates the federal and state financial aid programs including all aspects of Direct Loan processing and certification, oversees the loan reconciliation process with the office of student accounts, Responsible for calculation, disbursement and reconciliation of the federal Pell grant program including monitoring all expenditures, preparing summary reports on program maintenance and expenditures, coordinate the electronic transmission of all loan and grant data through the Department of Education Common origination and disbursement system.
- Implement the federal College Work Study Program by determining eligibility for CWS for academic year and summer work study programs; coordinate job placement on campus; supervise the processing of time sheets and evaluations, monitors expenditures of CWS funds for the work-study and community service programs.
- Supervises all state financial aid programs including certification, disbursement and reconciliation.
Assists with implementation of department computer systems (i.e. - coordinates electronic processing and correction of financial aid forms; creates/updates mnemonics used in the computerized financial aid document tracking process; assists with execution of the automated award packaging system; troubleshoots minor computer program problems).
Performs administrative tasks associated with department activities (i.e. - organizes and maintains financial aid information and confidential files; completes/mails forms for outside agencies; prepares missing information letters, rosters, reports, forms, brochures, flyers, mnemonics guides, instructional materials and general correspondence; reviews or refers to student aid reports, applications, degree audits, tax returns, benefit statements, medical reports, financial aid transcripts, rosters, payment reports, bulletins, regulations, catalogs, policies, procedures, and reference materials; operates a computer and utilizes word processing, spreadsheet, database, or other software programs).
Coordinates assigned staff (i.e. - assists with recruitment, hiring, and training of new staff; instructs assigned staff in performance of duties according to established standards; prioritizes, assigns, reviews, and coordinates work; assists with complex or problem situations and provides direction; responds to employee issues and concerns; assists with interviewing and selecting new employees or work study participants).
Maintains professional knowledge in applicable areas (i.e. - maintains a working knowledge of assigned area; maintains current knowledge of applicable state, federal, and local laws/regulations; researches new trends and advances in the profession; reads professional literature; attends meetings, workshops, and training sessions).

SUPERVISION RECEIVED: Dean Enrollment Management & Student Financial Services

Job Requirements:

Master's degree in Education, Business Administration, Accounting, Human Services, or closely related field; with two (2) years' experience and/or training involving financial aid operations, or loan processing; or an equivalent combination of education, training, and experience.
Strong knowledge of the principles and practices of financial aid and computer-based management.
Must be able to travel between campuses (when necessary), and to local high schools, CBO'S, work evenings and weekends for such events, must have the ability to work on Campus. A valid driver's license is required.
Skill in public speaking and presenting information to large groups.
Ability to work with ethnic, cultural, and socio-economic diverse populations.
Candidates will be required to pass a CORI/SORI and/or a national background check as a condition of employment.

PREFERRED QUALIFICATIONS:

Strong knowledge of the community college system
Effective organizational and analytical skills
Strong technology skills and knowledge of various technological systems such as Client Relationship Management and Student Information Systems
Bilingual Spanish Preferred

Additional Information:
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

North Shore Community College participates in E-Verify.
Closes:

To apply, visit http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=202490