Job Details

Assistant Director of Operations & Strategic Analytics

Position Number: 7088759
Location: Statesboro, GA
Position Type: Food Services

Assistant Director of Operations & Strategic Analytics

Job ID: 297487
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus, Statesboro, GA

Department Information

Eagle Dining Services

Job Summary

The Assistant Director of Operations & Strategic Analytics serves as a key leader within Eagle Dining Services, bridging daily operations with data-driven strategy. This role is responsible for translating operational data into actionable insights, driving performance across dining locations, and leading initiatives that enhance efficiency, financial sustainability, and the overall student dining experience. This position plays a critical role in shaping operational strategy by identifying trends, optimizing resources, and supporting long-term planning efforts, including the Dining Master Plan. The Assistant Director works collaboratively with unit leaders, campus partners, and support teams to ensure consistent execution, informed decision-making, and continuous improvement across the dining program.

Responsibilities

Lead the development and oversight of operational KPIs, dashboards, and reporting tools to monitor performance across all dining locations
Analyze trends in sales, labor, food cost, and utilization to identify opportunities and drive strategic decision-making
Partner with dining leadership to align daily operations with long-term goals, ensuring consistency, efficiency, and high-quality service delivery
Support financial planning efforts through data-informed forecasting, budgeting insights, and performance evaluations
Identify and implement process improvements that enhance operational effectiveness, reduce waste, and optimize staffing models
Collaborate with IT, finance, and campus partners to enhance systems, reporting capabilities, and data integrity

Required Qualifications

Educational Requirements

Bachelor's degree

Other Required Qualifications

Ability to obtain Manager Serve Safe Manager Certification within 30 days of employment

Required Experience

Four (4) to six (6) years of experience in operations, analytics, business management, or food service leadership

Preferred Qualifications

Preferred Educational Qualifications

Master's degree

Preferred Experience

Experience in higher education dining, auxiliary services, or large-scale hospitality operations

Proposed Salary

$55,126 - $70,307

This is an exempt position paid on a monthly basis.

Required Documents to Attach

Resume
Cover Letter
Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
Demonstrated ability to analyze complex data and translate findings into actionable strategies

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
Familiarity with POS systems, labor management tools, and inventory systems

SKILLS

Effective communication (verbal and written), organizational and human relations skills
Experience leading cross-functional projects or strategic initiatives
Experience with reporting tools, spreadsheets, and data visualization platforms

Apply Before Date

April 24, 2026

Application review may begin as early as April 24, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid driver's license upon hire and throughout employment.

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation.
Work generally performed in an office environment.
Workweek may occasionally extend beyond 40 hours.
Travel may be required.
Operating motor vehicle equipment (position is required to drive).

Background Check

Position of Trust + Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=297487&PostingSeq=1