Job Details

Case Management Coordinator

Position Number: 6874649
Location: Boulder, CO
Position Type: Counseling

Case Management Coordinator

Requisition Number: 69662
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 08-Feb-2026
Date Posted:

Job Summary

The University of Colorado Boulder encourages applications for a Case Management Coordinator! This role provides leadership and oversight for case management services within Counseling and Psychiatric Services (CAPS). This position is responsible for program development, coordination with campus and community partners, and management of referral systems to support student wellbeing. The Coordinator supervises case management staff, ensures effective workflows and service delivery, and works on consultation and training for CAPS and campus partners. In addition, the Coordinator provides direct case management support and facilitates access to affordable medical and mental health resources.
CU Boulder CAPS is a training clinic; therefore, this position may provide formal or informal supervision to staff in training including Post-Master's Social Work Fellows; Psychology Interns, Psychology Practicum Students, or Psychology Post-Doc Fellows.
This position collaborates with other campus departments as needed for the treatment of CAPS students and ensures individual experiences, identities, and systemic factors are considered in all assessment, treatment referral, and training services provided.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

CAPS furthers the well-being of students and helps them succeed by providing a full range of clinical mental health services, consultation, and outreach to the campus community. We also offer outstanding training to the next generation of mental health providers. CAPS is a multidisciplinary and multi-theoretical staff. We are committed to delivering a safe and welcoming environment for everyone we serve.

What Your Key Responsibilities Will Be

Program Development & Resource Management
Lead the development, coordination, and continuous improvement of CAPS case management and referral systems by:

Developing team services informed by data on clinic operations and student needs.
Collaborating with University departments to align case management efforts, reduce service duplication, and expand CAPS' reach in providing mental health resources to students.
Creating and managing team schedules to meet clinic and student needs, while adjusting for seasonal fluctuations in service demand.
Supporting leadership in designing, implementing, and maintaining an accessible database of case management resources.
Building and maintaining good relationships with community partners to enhance referral processes and ensure up-to-date information is shared with CAPS and University partners regarding community capacity and referral procedures.
Build and maintain a robust community referral network, streamlining processes for efficient access to care.
Partner with CU campus departments and resources to enhance integration and simplify student referrals.
Be responsible for and update CAPS resource tools (Screen Guide, referral documents, Thriving Campus platform) to ensure accuracy, accessibility, and alignment with student needs.
Expand resource offerings with a focus on low-cost mental health/medical care, basic needs, and financial supports.
Collaborate with insurance providers to track annual changes in coverage and communicate options to students and staff.
Provide training and consultation to CAPS staff on referral tools and standard processes.
Recruit and maintain community referral partnerships, monitoring quality and removing partners as appropriate.
Work with CAPS leadership to allocate funds strategically to improve access to care.
Oversee student-focused support resources such as the CAPS Food Pantry and campus-based resource initiatives.

Direct Case Management Services

Provide individual case management services to students through in-person and telehealth appointments.
Document all services in the Medicat Electronic Health Record (EHR).
Support students in accessing care via phone, secure messaging, and text communication.
Facilitate open, collaborative communication with community and campus providers to ensure coordinated care.

Supervision & Staff Development

Supervise case management team, providing weekly individual supervision and ongoing professional development.
Define, implement, and monitor case management services in collaboration with the Assistant Director of Clinical Operations.
Lead recruitment, hiring, onboarding, and training of new case management staff.
Develop staff schedules and monitor caseloads to ensure balanced, high-quality service delivery.
Support CAPS initiatives and work towards the overall mission through assigned projects and responsibilities.

What You Should Know

This position has the ability to work in a hybrid work modality, with an anticipated 3 days in office and 2 days may be remote. The position has an anticipated work schedule of Monday - Friday, 8 am - 5 pm. This role is not expected to work University recognized holidays, weekends, or evenings and will not be on call at any time.

What We Can Offer

The salary range is $70,900 - $85,000 annually.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be balanced. Be inspired. Be Boulder.

What We Require

Master's degree in Social Work, Counseling, Psychology, or a closely related field.
Minimum of 2 years of experience providing case management or care coordination services in a mental health or healthcare setting.
Experience collaborating with community-based resources and service providers.

What You Will Need

Demonstrated multicultural competence and commitment to advancing social justice and creating a welcoming environment within a multicultural organizational environment.
Good written and oral communication skills, and an ability to adapt communication for diverse audiences.
Excellent interpersonal and collaboration skills, with an ability to work effectively across multidisciplinary teams and community partners.
Good organizational and time management skills, and able to manage multiple priorities in a fast-paced environment.
Proficiency with Windows-based systems and functional computer applications, including Microsoft Office; ability to learn and adapt to new technologies.
Proficiency in EHR systems.
Phenomenal problem-solving skills.
Able to work effectively both independently and within a multidisciplinary team.
Ability to maintain a confidential, professional workspace when working remotely.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by February 8, 2026 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Case-Management-Coordinator/69662