Job Details

Access Services Coordinator

Position Number: 6852511
Location: Worcester, MA
Position Type: Libraries

Access Services Coordinator
College of the Holy Cross

Full Time
JREQ-000091

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Perform diversified library duties to ensure the successful daily operations of Dinand Library by managing all print reserve materials, managing student workers, overseeing borrowing functions, stacks maintenance duties, and serving as an informational source for students, faculty, and patrons.

Job Description

Major Areas of Responsibility:

Manage all print Reserves - Process efficiently and in a timely manner (enters & maintains reserve bibliographic records in our online library system) library materials requested by faculty for required reading. Determine best method and organization of reserve materials, so that materials are retrieved as quickly as possible. Work with Acquisitions for non-College owned materials requested. Materials returned to stacks/faculty when removed from reserves at end of each semester; update catalog record.
Manage student workers - responsibilities include hiring, supervising, scheduling, training, processing weekly student payroll, maintaining communication, enforcing discipline, and evaluating/recommending all Dinand Student workers (areas of coverage include Circulation & Reserves and Stacks maintenance.) Liaise with registrar's and bursar's offices regarding changes of the student status. Maintain accurate student attendance records and ensures student payroll is complete, accurate and on time.
Responsible for the daily operations of the library including: Efficient checking out & in of materials via automated circulation system. Ensure building is opened on time and all library facilities are prepared for patron use. Makes sure that policies are enforced fairly. Makes sure cross-borrowing functions are performed to the satisfaction of all consortium libraries.
Maintain documentation for related policies and procedures in shared drive and/or departmental wiki
Provide courteous informational assistance, in person and over the telephone, to patrons. Patrons' questions are answered fully or referred to reference staff. Facilitate the flow of information to appropriate staff. Perform other similar duties as required or requested by supervisor.
Involved with the circulation of the Division of Justice, Equity, Belonging, and Identity, JEBI's (Bishop Healy) Lending Library Collection
Participate in professional organizations for continued professional growth/development. Keeps current in regard to library information especially circulation, reserves, & stacks happenings via discussion lists and professional publications. Act as liaison between Evening /Weekend Supervisors, and the Head of Access & Discovery Services.

Minimum Requirements:

Demonstrated excellent customer service ethic (3-5 years)
Fluency with Google Suite for document and spreadsheet management
Experience in a library environment; or, supervisory experience in any field (3-5 years)
Ability to take direction; high comfort level with suggesting improvements to workflow and procedures; ability to participate in strategic planning for the libraries

Preferred:

Bachelor's degree
Experience in an academic library
Experience with library circulation software and hardware
Experience with managing student workers and/or staff

DISCLAIMER

The description above represents the most significant duties of this position

but does not exclude other occasional work assignments not mentioned,

the inclusion of which would be in conformity with the factor degrees assigned.

Salary: This is a full time, non exempt position with a hourly range of $23.50 - $24.50.

Weekly Hours:
40

Annual Work Schedule:

(For Seasonal and Temporary Positions, this will be determined by the manager)

Application Instructions

For all administrative and academic positions, please upload a current resume and cover letter. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College.

For all other positions, resume and cover letters are optional, but your most up-to-date work experience and educational background are required.

Applications will be accepted until the position is filled. However, priority consideration will be given to applications submitted within 30 days of the posting date.

Additional Information

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.

To apply, visit https://holycross.wd12.myworkdayjobs.com/en-US/Careers/job/Worcester-MA/Access-Services-Coordinator_JREQ-000091