Job Details

Testing Center Director

Position Number: 6828564
Location: Aurora, CO
Position Type: Assessment, Accreditation, and Compliance

Testing Center Director

Community College of Aurora

Salary: $66,944.44 Annually

Job Type: Full-Time

Job Number: 230160

Location: 16000 East CentreTech Parkway Aurora, CO

Department:

POSITION SUMMARY
The Testing Center Director holds a pivotal leadership role, overseeing and directing all operations at the college's testing centers located at the CentreTech and Buckley campuses. These centers deliver a comprehensive suite of essential testing services-including placement testing (Self Assessments), CLEP, DSST, PearsonVUE, Meazure Learning, National Testing Network (NTN), National Center for Competency Tests (NCCT), HiSET, Prior Learning Assessment (PLA) Exams, Spanish Placement Test, classroom make-up and accommodated tests, and distance education proctoring.
The Director is entrusted with ensuring seamless staff coverage across multiple locations, managing Accuplacer unit allocations and user accounts, and serving as the primary test administrator and principal contact for all external testing agencies. This position is responsible for the strategic management of the testing center budget and the development and implementation of new testing services to benefit CCA students, faculty, staff, and the broader community. The Director's decisions and leadership directly impact student success, institutional reputation, and community engagement.
The ideal candidate will demonstrate exceptional organizational, leadership, and management skills, and possess the vision to shape the future direction of the testing center. Superior interpersonal and teamwork abilities are essential for fostering a collaborative and high-performing environment.

OVERVIEW OF CCA

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

DUTIES & RESPONSIBILITIES:
Testing Functions

Provide strategic oversight of all student assessment activities, including placement testing for regular and ESL classes, ensuring accuracy, fairness, and compliance with institutional standards.
Lead and manage CLEP, DSST, PearsonVUE, Meazure Learning, NTN, NCCT, HiSET, and distance education proctoring, including vendor relations, contract negotiations, test upgrades, and pricing decisions.
Ensure the effective delivery of proctoring services at Buckley Space Force Base, expanding assessment offerings as needed to meet evolving institutional and community needs.
Champion the college's make-up and accommodated testing services at CentreTech Campus, coordinating closely with Academic Success Faculty and Staff to guarantee equitable access and support.
Exercise full accountability for the testing center's budget, identifying and implementing innovative testing services to maximize value for CCA students, faculty, staff, and community members.
Attain and maintain eligibility as a testing administrator and proctor for all current and future assessments, upholding the highest standards of professional competence.
Conduct regular reviews of placement questionnaires and sponsor partnerships to proactively address and anticipate the needs of CCA students and the community.
Pursue and establish new testing partnerships to ensure the college remains at the forefront of assessment services.
Oversee the continuous improvement of departmental webpages, ensuring clear and effective communication of services to all stakeholders.
Collaborate with Academic Chairs and Deans to introduce and implement new tests that advance student achievement.
Lead data analysis initiatives to measure outcomes related to English and math placement, informing strategic decision-making.
Optimize revenue generation and resource allocation, balancing the center's offerings to meet institutional and community needs while ensuring financial sustainability.

Accountability and Integrity

Develop, implement, and maintain policies that safeguard the confidentiality and security of all testing materials, logs, and documents, and uphold the highest standards of academic integrity.
Provide comprehensive training to staff, fostering a culture of vigilance and ethical conduct to prevent and address cheating.
Ensure a consistently quiet and secure testing environment across all locations.
Document and report all instances of academic dishonesty in strict accordance with Testing Center policies and the CCA Student Code of Conduct.
Oversee the timely and accurate uploading of scores into Banner, resolving discrepancies promptly to maintain data integrity.
Maintain detailed reports and analytics on tests offered, providing critical insights for scheduling, decision-making, and leadership review.

Payment and Budgetary Functions

Set assessment costs and monitor all financial transactions, ensuring fiscal responsibility and transparency.
Lead the procurement process for testing units and supplies, maintaining optimal inventory levels.
Identify, evaluate, and implement new income-generating testing opportunities to enhance the center's financial health.

Supervision & Training

Guarantee year-round coverage of all testing center locations, strategically scheduling additional sessions and proctors during peak periods.
Design and deliver comprehensive training programs on Banner, RegisterBlast, Navigate, Accuplacer, FormStack, D2L, and other relevant systems to ensure staff proficiency.
Recruit, mentor, and supervise Testing Specialists, fostering professional growth and accountability.
Develop and maintain robust procedures and departmental manuals, ensuring operational excellence and consistency.
Lead change management initiatives related to testing procedures, staffing, and physical environments.
Clearly communicate and instill the vision of the testing center, ensuring all team members are aligned and actively contributing.
Model and promote best practices in inclusion, equity, and diversity, setting a standard for the department and institution.

College, Community and State-Wide Representation

Forge and sustain strategic relationships with college staff to ensure all assessment and testing needs are met, including services for faculty and staff.
Provide timely and transparent communication to college staff and faculty regarding new developments or changes in testing policies and services.
Represent the college at the National College Testing Association (NCTA), Rocky Mountain College Testing Association (RMCTA), and CCCS Testing group meetings.
Oversee Concurrent Enrollment's Accuplacer testing process at local high schools, including the vetting, training, and evaluation of high school proctors, and coordination with district liaisons.
Collaborate with Communications & Marketing to develop impactful testing publications and communications.
Establish and maintain relationships for off-site, non-high school testing as needed, expanding the reach and reputation of the testing center.
Collaborate with Communications & Marketing to develop impactful testing

REQUIRED QUALIFICATIONS:

Bachelor's degree (or higher) in psychology, business, education, psychometrics, measurement, mathematics, or a related field
1-2 years' experience proctoring exams in a classroom or testing center setting
2 years management and supervision experience
1 or more years' providing excellent customer service in an education or business setting
Computer skills including Internet and MS Office
Excellent problem-solving skills

PREFERRED QUALIFICATIONS:

Excellent organizational skills
Excellent planning skills
Systemic vision
Excellent interpersonal skills
Ability to be flexible

SUPPLEMENTAL INFORMATION

Salary Range: Anticipated salary is $66,944.44 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits.

Deadline to Submit Application Material: Application review will begin at the closing of the position on Monday, January 19th, 2026 at 11:59PM.

Application Process: When submitting your online application, please include a cover letter clearly shows how the applicant's professional experiences align with the minimum qualifications, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist

Complete Applications must include the following documents:

A complete online application
A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
A current resume uploaded as an attachment to your online application
Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your listed references without first providing notice to you as a candidate prior to beginning the reference check-process.
A copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
For any questions or technical issues please contact HR@CCAurora.edu.

Notice to all Applicants:

https://apptrkr.com/get_redirect.php?id=6828564&targetURL=.

Notice to all Applicants:

Proof of eligibility to work (Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)in the United States must be produced within three (3) days of hire.
Direct deposit of payroll is a condition of employment.
Final candidate is subject to a criminal background check prior to final selection process.
Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

Colorado Residency Requirement:

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the https://apptrkr.com/get_redirect.php?id=6828564&targetURL= with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Erica Hines at (303) 340-7231 or erica.hines@ccaurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at (303) 340-7231 or Erica.Hines@ccaurora.edu.

Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/5178483/testing-center-director

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