Job Details

Change Management Manager

Position Number: 6706409
Location: Kennesaw, GA
Position Type: Business - Management

Change Management Manager

Job ID: 292240
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Leads change management initiatives, with a strong focus on enabling people-side transitions related to business operations and organizational strategy. Responsible for developing and executing change strategies that promote user adoption, engagement, and sustainability of new methods of working, with an emphasis on ERP implementations and system optimization efforts. Partners closely with strategic consulting, project teams, business owners, and senior leadership to accelerate adoption, minimize resistance, and support institutional success through thoughtful change.

Responsibilities

KEY RESPONSIBILITIES:
1. Applies structured change management methodology to lead strategic initiatives and support institutional goals

2. Develops and executes change strategies, stakeholder engagement plans, and communication plans

3. Conducts stakeholder analysis, impact assessments, readiness assessments, and resistance management strategies

4. Partners with project teams and business owners to support smooth transitions and end-user adoption

5. Creates and implements training plans and knowledge transfer strategies that build capacity and self-sufficiency

6. Facilitates workshops, training sessions, and other activities to increase organizational readiness and user competency

7. Tracks adoption metrics, gather feedback, and report progress to leadership

8. Collaborates with cross-functional teams to ensure seamless project execution and alignment with organizational goals

9. Facilitates change network engagement, focus groups, and feedback loops to monitor organizational sentiment

10. Collaborates across divisions and project teams to align change activities with institutional priorities and culture

11. Supports the integration of change management into project lifecycles and institutional strategic planning

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution in Business Administration, Organizational Development, Psychology, Information Technology, or a related field or an equivalent combination of relevant education and/or experience.

Required Experience
Five (5) years of experience in organizational change management and/or project management, with direct experience supporting complex enterprise-level technology projects.

Preferred Qualifications

Additional Preferred Qualifications
Certifications in change management (e.g., Prosci, ACMP, CCMP), PMP or Agile project management

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Workday experience (implementation, optimization, or sustainment), preferably within a higher education or public sector context
Higher education experience

Knowledge, Skills, & Abilities

ABILITIES
Able to engage and influence stakeholders at all levels, including senior leadership
Comfortable operating in a matrixed environment with cross-functional teams
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Deep understanding of change management principles, methodologies (e.g., Prosci), and tools
Experience managing multiple, concurrent initiatives in a fast-paced setting
Familiarity with higher education culture and structure preferred

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, time management, project management, and presentation skills
Strong communication and facilitation skills across diverse stakeholder groups
Competence in developing change metrics, dashboards, and feedback loops to track success
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time.

Background Check

Standard Enhanced + Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=292240&PostingSeq=1