Job Details

Associate Director, Outreach, Enrollment and International Student Program

Position Number: 6664317
Location: San Luis Obispo, CA
Position Type: Admissions/Enrollment

Associate Director, Outreach, Enrollment and International Student Program

Cuesta College

Salary: $100,152.00 - $121,740.00 Annually
Job Type:
Job Number: FY2526-00073
Location: San Luis Obispo & North County Campus, CA
Department: Student Success & Support Programs
Closing: 11/21/2025 11:59 PM Pacific

Job Description Summary

DEFINITION

Under the general supervision of the area administrator or designee, the Associate Director, Outreach, Enrollment and International Student Program will provide leadership, vision, support, and oversee the day-to-day operations of Outreach, Enrollment and International Student Program initiatives. Provides college-wide support for the design, implementation and evaluation of student outreach and recruitment services in order to fulfill the college's enrollment plan. The Associate Director, Outreach, Enrollment and International Student Program contributes to and implements services that assure student access, ease of entry, and successful transition to the college, ensures compliance with federal, state and local policies, provides oversight of program planning, staff, program review, learning outcomes and assessment.

DISTINGUISHING CHARACTERISTICS

The Associate Director of Outreach, Enrollment and International Student Program will provide direct leadership and oversight for student outreach and recruitment, enrollment and International Student program activities. This will include coordination, planning of activities with all areas of the college, enrollment and outreach services, as well as ongoing assessment of needs and development of long-range plans. The Associate Director shall implement the mission and policies of the District and ensure that the Departments and Programs strive to achieve the College mission, vision, and institutional goals. Incumbents in this position support Guided Pathways framework, student learning outcomes and institutional effectiveness by ensuring all students have access to and benefit of Cuesta College.

ABOUT THE COLLEGE

Where You Will Work

Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

Additional information about the college can be found at https://www.cuesta.edu/about/index.html
The college planning documents can be found at https://www.cuesta.edu/about/collegeplans/index.html
Our Student Equity Action Plan can be found at https://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html
We offer comprehensive benefit options. Information about benefits can be found at https://www.cuesta.edu/about/depts/benefits-insurance/index.html

Essential Functions & Qualifications

ESSENTIAL FUNCTIONS

Oversee the Outreach, Recruitment and International Student Program functions; direct and supervise activities related to Outreach, Recruitment, International Student Programs, college-wide outreach/in-reach, orientation, and success activities;
Assist the Director of Admissions, Student Records and Registration with Enrollment services;
Develops international partnerships and manages contractual agreements and commission fees with recruitment agents. Serves as a liaison to foreign embassies, associations, and government agencies regarding admission processes, policies, and student immigration statuses;
Coordinates efforts with various campus departments to guide, assist, monitor, and ensure seamless onboarding of international students in accordance with internal policies and academic requirements;
Plans, develops, administers, and evaluates international student recruitment efforts;
Oversee coordination of on-campus and off-campus outreach related events including but not limited to, orientation and financial aid events;
Oversee and manage Customer Relationship Management (CRM) system to ensure proper tracking of prospects outreach activities and communications;
Build relationships with community agencies to explore potential partnerships. Participate regularly in functional planning meetings with Instruction, High Schools and Community Based Organizations and Agencies;
Develop and monitor statistical reports to enhance and evaluate outreach strategies and reporting;
Collaborate with Dual Enrollment to develop partnerships with service area high schools to facilitate student transition from high school to college;
Engage in regular planning and dialog with the Student Success and Support Programs leadership team, counselors and student support staff;
Collaborate with Student Success and Support Programs to coordinate effective admission, orientation, registration, outreach, financial aid, and counseling services;
Interpret and apply state and federal laws, rules, regulations and District policies to ensure compliance of student records, student attendance, admissions, residency, grading, census, withdrawal, and drop processes, student fees, student petitions, student privacy and other related matters;
Provide current and accurate information to prospective students related to federal laws, rules, regulations and District polices regarding applications, admissions, residency, and other related matters;
Direct and supervise activities related to international student outreach, student onboarding, college-wide outreach/in-reach, orientation, and success activities;
Supervise and evaluate the performance of classified personnel within areas of responsibility;
Participate in the selection and employment recommendations of regular and temporary staff within areas of responsibility and in departments throughout the District;
Provide oversight of strategic planning and educational master planning efforts related to assigned programs including participation in Institutional Program Planning and Review (IPPR) and Outreach Plan;
Oversee and coordinate the development of program brochures and related promotional materials;
Develop and monitor departmental budgets for assigned programs; and
Performs other related duties as assigned.

QUALIFICATIONS

Education

Required

Bachelor's Degree from a regionally accredited institution.

Experience

Required

One year of supervisory experience in higher education in the area of student services, outreach and recruitment, or enrollment services and International Student Program; and
Direct service to underrepresented and disadvantaged students

Preferred

Management or leadership experience;
Experience with college outreach activities and enrollment services;
Experience with the Student and Exchange Visitor Program (SEVIS);
Experience with student success activities/retention/interventions;
Experience at the Community College level;
Experience in data tracking and reporting;
Experience in budget management; and
Bilingual Spanish Skills;

Knowledge of:

Principles and practices of administration;
Must have knowledge of recruitment and outreach practices within a higher education setting;
Must be able to competently leverage technology in the performance of this position;
Methods and techniques for the development of presentations, business correspondence, research, and reporting, and information distribution;
Language, grammar, and writing skills to prepare professional correspondence, position advertisements, and informational brochures;
Modern office practices, presentation design, procedures, technology, and computer equipment and applications, including word processing, database, and spreadsheet applications;

Ability to:

Must be able to work independently and have appropriate time management/organizational skills to plan, implement, and evaluate for numerous (and sometimes simultaneous) recruiting activities;
Must have strong analytical and problem-solving skills;
Plan, coordinate, organize, and implement the functions and services of assigned program areas;
Participate in the development and implementation of goals, objectives, policies, procedures, and work standards for assigned program areas;
Must be able to build and maintain a positive team environment and culture;
Must be able to effectively plan and coordinate small and large-scale events;
Establish and maintain cooperative working relationships with those contacted in the performance of duties; and
Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Physical Ability to:

Read and comprehend printed matter and text and data on computer monitors;
Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
Sit or stand for extended periods of time; Lift and/or carry 25 pounds; and
Exert manual dexterity sufficient for keyboard and other office equipment operation.

License and Certificates:
Required

Valid driver's license and eligible to obtain California driver's license upon hire.

Additional Information

REQUIRED DOCUMENTS TO APPLY
Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

Cover letter;
Resume;
Reference List (see further instructions below);
Unofficial transcripts;
Diversity statement (see further instructions below).

Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community.

In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

ADDITIONAL INFORMATION
Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/about/depts/publicsafety/clery_act

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html

Interview Process Information

Selected applicants will be invited to attend an in-person interview on Wednesday, December 17, 2025.
Second interviews will be held on Friday, December 19, 2025.

To be considered for this position please visit our web site and apply on line at the following link: https://www.governmentjobs.com/careers/cuesta

The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.