Job Details

Program Manager Business Master's Programs

Position Number: 6664119
Location: Salt Lake City, UT
Position Type: Admissions/Enrollment

Program Manager Business Master's Programs

Job Summary

The Business Master's Programs at the David Eccles School of Business, University of Utah, seeks a highly organized and proactive Program Manager to lead the coordination, execution, and continuous improvement of our graduate business programs.

This role is equal parts project manager and student experience leader, ensuring every process, event, and initiative runs smoothly and effectively. The successful candidate will manage timelines and deliverables, oversee complex projects, and collaborate across teams to uphold our high standards of academic and operational excellence.

We are a high-performing, student-focused team that values initiative, accountability, and attention to detail. The right candidate will thrive in a fast-paced environment where excellence is the standard and outcomes matter. This position is best suited for someone who takes ownership of their work, embraces challenges, and is motivated by collaboration, innovation, and impact, not by maintaining the status quo.

Responsibilities
Project & Operations Management

Lead the planning, coordination, and execution of program initiatives, events, and academic processes.
Develop and manage project plans, timelines, and deliverables to ensure smooth operations and on-time completion.
Track progress, identify interdependencies, and proactively address challenges or barriers.
Evaluate and refine program processes using data and feedback to drive continuous improvement.
Serve as the central coordination point among faculty, staff, and campus partners to maintain alignment and operational excellence.

Student Experience & Program Support

Oversee day-to-day program operations, including scheduling, classroom coordination, and resource management.
Plan and execute student engagement activities such as orientation, networking events, and community-building initiatives.
Collaborate with admissions, advising, and career services to support student success across the entire lifecycle.
Attend classes and events periodically to connect with students and provide faculty support.

Student Advising & Retention

Provide individualized advising on course planning, registration, and academic progression.
Monitor student performance and proactively address challenges through early intervention and support strategies.
Coordinate and manage processes for student leaves of absence, pathway tracking, and graduation approvals.
Lead onboarding and orientation for new students, ensuring they begin their program confident and well-prepared.
Collaborate with faculty and staff to promote retention, timely degree completion, and overall student success.

Budget & Administrative Management

Monitor expenditures, and ensure fiscal responsibility in alignment with institutional goals.
Prepare reports and documentation to support planning and decision-making.
Manage vendor coordination and procurement processes for program-related resources and events.

***This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required Environment: The role is based in a shared, open workspace designed to encourage active communication, collaboration, and teamwork.
Nearly Continuously: In-person, open-office environment with regular interaction and collaboration among students, faculty, and team members.

Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, and talking.
Often: Repetitive hand motions (such as typing), walking, bending, reaching overhead, and lifting up to 25 lbs.

Minimum Qualifications
Bachelor's degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Exceptional organizational, interpersonal, and project management skills, with the ability to manage multiple priorities and deadlines effectively.
Proven ability to deliver results in a fast-paced, collaborative environment while maintaining accuracy and attention to detail.
Strong problem-solving and critical-thinking skills, with a focus on continuous improvement and operational excellence.
Comfort working in an open, team-oriented workspace that emphasizes communication, collaboration, and adaptability.
Excellent oral, written, and presentation skills, with the ability to communicate effectively across diverse audiences.
Proficiency with Microsoft Office and project management.
Customer-service orientation and a commitment to supporting student success at every stage of the academic journey.
Coachable and collaborative mindset, open to feedback and new ideas that enhance program operations and student experience.

Special Instructions

Requisition Number: PRN43366B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday through Friday, with occasional evenings or weekends to support student-facing classes and events. This position is fully on-site and not eligible for hybrid or remote work arrangements. As an "essential" campus role, the employee is required to work in person at the University of Utah to support students, faculty, and staff directly.
Department: 00033 - Executive Education
Location: Campus
Pay Rate Range: 50,000 to 65,000
Close Date: 11/30/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/190655