Job Details

Program Assistant

Position Number: 6383860
Location: Salt Lake City, UT
Position Type: Extension and Outreach

Program Assistant

Job Summary

Education Program Facilitators provide on the floor facilitation, greeting, and day-to-day logistics coordination for field trip programs at the Natural History Museum of Utah with K-12 students and teachers. This position provides orientations, informally engages with guests in the galleries, assists in directing groups to scheduled areas such as the lunchroom, provides exceptional customer service, reports attendance daily, and ensures museum policies are carried-out. The Education Program Facilitator is a guest-facing position and is an integral part of making field trip visitors feel welcome at NHMU. When time allows, facilitators collaborate with Education Coordinators to assist with the design and production of activities as needed in relation to the field trip program. This position is a year round position working both during the school year and summer.

Responsibilities
Essential Position Functions:
- Greet and welcome field trip guests as part of the field trip program.
- Facilitate day-to-day logistics coordination of group movement through the building with arrivals, departures, and lunches.
- Deliver extraordinary customer service to all Museum guests, staff, and volunteers.
- Engage with guests in galleries to enhance visitor experience and encourage respectful museum behavior.
- Facilitate and provide support for on-site education programs with K-12 students and teachers.
- Assist with the development, evaluation and refinement of NHMU's K-12 student and teacher science education programs.
-Collaborate with Field Trip and Teacher Resources Manager in establishing short and long-term goals for assigned program(s).
- Contribute to Museum wide strategic goals including connecting with people and leading with science.

Minimum Qualifications
Associate's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience) required. Two years of related experience, ability to use logic and reasoning to prioritize tasks, expertise using MS Office software, and demonstrated human relation and effective communication skills also required. Database experience preferred. Bachelor's degree in a related field may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Bilingual English/Spanish preferred Strong interpersonal and customer service skills Enjoy interacting with children and adults in a high-activity, high-energy, and noisy environment

Special Instructions

Requisition Number: PRN16052N
Full Time or Part Time? Part Time
Work Schedule Summary: Summer (June-August) Tuesday - Thursday 9am-4pm.School Year (September-May) Monday-Friday 9am-1:00pm.Hours may vary slightly and the exact schedule will be set with supervisor.
Department: 00018 - Utah Museum of Natl Hist Oper
Location: Campus
Pay Rate Range: 16.00 to 20.00
Close Date: 7/31/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/185604