Job Details

Supervisor, Student Success and Learning Resource Centers

Position Number: 6226301
Location: San Luis Obispo, CA
Position Type: Student Affairs and Services

Supervisor, Student Success and Learning Resource Centers

Cuesta College

Salary: $81,600.00 - $89,964.00 Annually
Job Type: Full Time
Job Number: FY2425-00192
Location: San Luis Obispo Campus, CA
Department: Student Success & Support Programs
Closing: 6/22/2025 11:59 PM Pacific

Job Description Summary

DEFINITION
Under general supervision of an assigned administrator, the Supervisor of the Student Success and Learning Resource Centers shall be responsible for the day-to-day management of the Student Success and Learning Resource Centers. The Supervisor collaborates with faculty, staff, and administrators to ensure academic support for students and facilitates success strategies and services. The Supervisor will oversee the recruiting, hiring, and training of classified and short-term employees.

DISTINGUISHING CHARACTERISTICS
The Student Success and Learning Resource Centers Supervisor is responsible for promoting academic skills, learning strategies, and library services necessary for student success in all disciplines. The Supervisor creates responsive, accessible and learner-centered spaces for students to attain independent learning and to achieve their personal, educational and vocational goals The Supervisor will assist in the development of new activities, and services that align with the college mission, vision, and institutional goals.

Incumbents in this position support Guided Pathways framework, student learning outcomes and institutional effectiveness by implementing activities that provide general and disproportionally impacted student populations access to educational opportunities and ensuring academic and support services are delivered across the district.

ABOUT THE COLLEGE

Where You Will Work
Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are
Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

Additional information about the college can be found at https://www.cuesta.edu/about/index.html
The college planning documents can be found at https://www.cuesta.edu/about/collegeplans/index.html
Our Student Equity Action Plan can be found at https://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html
We offer comprehensive benefit options. Information about benefits can be found at https://www.cuesta.edu/about/depts/benefits-insurance/index.html

Essential Functions & Qualifications

ESSENTIAL FUNCTIONS

Provide leadership and support for the Student Success and Learning Resource Centers for the District including regularly being on site at assigned District sites;
Lead the planning and organizing of daily operations and activities of the Student Success and Library Resource Centers;
Recruit hire, evaluate, supervise and provides direction and training to assigned staff. Develop and monitor schedules and organizes work, sets priorities and follows up to ensure completion;
Ensure an inclusive and welcoming learning environment in support of equity of student success;
Assist in planning and implementing departmental procedures, policies, and regulations;
Interpret and implement state and federal laws, rules, and regulations, District policies and accreditation requirements related to the operations of the Centers;
Maintain accurate records and data concerning academic and support services provided to students;
Plan and analyze the research and implementation of new tools and trends necessary to provide innovative instructional support techniques and strategies;
Assist in the development of budgets and annual planning (Annual and Comprehensive Program Plan and Review) for staffing, budget expenditures, facilities, equipment and supplies;
Assist in evaluating operations and activities of assigned responsibilities; recommend improvements, modifications and provide technical guidance; participate in the development and implementation of plans, goals, objectives and prepares various reports to support learning outcomes and Guided Pathways;
Provide student success information to students, staff, and the community;
Develop public information material for on and off campus dissemination, including web sites, brochures, fliers and scheduling calendars;
Develop and provide student success resources for students, staff and faculty, including online resources;
Collaborate and communicate with deans, divisional chairs, faculty, and librarians to promote student success activities;
Develop and deliver presentations to classes, divisions, committees and ad hoc groups regarding the Centers' services;
Participate in professional organizations, attend meetings and conferences and other activities to maintain currency in student learning support;
Communicate effectively orally and in writing;
Perform other related duties as assigned.

ESSENTIAL FUNCTIONS OF PARTICULAR POSITIONS WITHIN CLASSIFICATIONS MAY VARY BECAUSE JOB DUTIES MAY VARY BY WORK LOCATION.

QUALIFICATIONS

Education:

Required

Master's degree from an accredited institution in any discipline.

Experience:

Required

Two years experience working in an instructional setting.

Preferred

Two years related community college experience in student development or success, tutoring, academic lab, or learning resource supervision;
Understanding of technology as it relates to improving student learning;
Demonstrated ability and experience in developing and leading a team;
Or any equivalent combination of education and experience.

Desirable

Fluency in Spanish (written and spoken).

Knowledge of:

Student-centered learning practices;
Student learning outcomes assessment;
Universal design theories for multiple learning styles and abilities;
Methods and techniques of organizing an instructional support program;
Training and supervising tutors;
Record keeping and report writing;
One or more academic disciplines;
Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
Correct usage of English grammar, spelling, punctuation, and vocabulary;
District policies and procedures.

Ability to:

Establish and maintain cooperative working relationships with those contacted in the performance of duties;
Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities;
Use databases and complex software;
Organize and monitor the work of others and manage project team activities;
Prepare concise and complete oral and written reports;
Understand and carry out complex instructions, both oral and written;
Develop and maintain cooperative and effective working relations.

Physical Ability to:

Read and comprehend printed matter and text and data on computer monitors;
Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
Sit or stand for extended periods of time;
Lift and/or carry 25 pounds;
Exert manual dexterity sufficient for keyboard and other office equipment operation.

Additional Information

REQUIRED DOCUMENTS TO APPLY
Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

Cover letter;
Resume;
Reference List (see further instructions below);
Unofficial transcripts.

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

SALARY SCHEDULE
Below is the full salary schedule range for this position, steps A through E. Per Cuesta College's policies, new employees are placed at Steps A through C, which is the anticipated hiring range also listed below. The bargaining agreement also includes step and longevity increases.For a full salary schedule, please see our website: https://www.cuesta.edu/about/depts/humanresources/salary_schedules.html

Salary Schedule Range: $6,800 - $8,266 per month.
Anticipated Hiring Range: $6,800 - $7,497 per month.

ADDITIONAL INFORMATION
Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/about/depts/publicsafety/clery_act

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html

Interview Process Information

Selected applicants will be invited to attend an in-person interview on Thursday, July 10, 2025.
Second interviews will be held on Tuesday, July 15, 2025.

To be considered for this position please visit our web site and apply on line at the following link: https://www.governmentjobs.com/careers/cuesta

The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.