Job Details

Enrollment Services Assistant

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Position Number: 6141986
Location: Grayslake, IL
Position Type: Admissions/Enrollment

Enrollment Services Assistant
College of Lake County

Part Time
REQ-00000215

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time employees (ex: health insurance).

CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2025 with its designation as a Leader College of Distinction. CLC is part of the Achieving the Dream (ATD) Network, made up of 300+ colleges committed to supporting student success at their institutions and promoting economic vitality throughout their communities. CLC has been a member of the ATD Network since 2019 and has held Leader College status since 2023.

CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth.

Position Title:

Enrollment Services Assistant

Department:

JM - Outreach & Enrollment Department

Position Type:

Staff

Job Family:

Part-Time Staff Under 20 Hours

Job Summary:

The Enrollment Services Assistant provides administrative and student support services related to enrollment and testing processes. This role supports students through direct service, ensuring compliance with institutional and ICCB policies. While they work alongside full-time Enrollment Services Specialists, they also operate independently to manage tasks and provide services without direct supervision.

Strong communication skills, attention to detail, and proficiency in student service systems are essential for this role. The position involves providing student support services across all campuses and extension sites.

Posting Date:

04/11/2025

Expected Start Date:

05/12/2025

Compensation Grade:

Part-Time Staff Under 20 Hours

Full-Time/Part-Time:

Part time

Location:

College of Lake County

Total Hours Per Week:

Job Description:

Essential Duties and Responsibilities:

Provide accurate information regarding institutional policies, Illinois Community College Board (ICCB) guidelines, procedures, and deadlines.
Verify and collect required student documentation for enrollment and compliance.
Refer students to appropriate campus resources and student support services.
Administer and proctor state-approved standardized tests (e.g., CASAS) following ICCB and testing protocols.
Conduct registration and intake processing during student placement testing events; schedule students for test sessions in STARS as needed.
Assign appropriate tests and levels based on program requirements and student eligibility.
Enroll students into correct courses based on placement results and program criteria.
Maintain and organize testing materials, student records, intake documentation.
Assist students via phone, email, and in person with questions about enrollment, testing, and campus resources.
Contact students to support enrollment, retention, and program participation.
Participate in student outreach initiatives, including recruitment events, and testing/enrollment sessions.
Enter and update student data in DAISI and PeopleSoft, including intake, test results, and enrollment status information.

Other Responsibilities:

Travel to community sites within Lake County to support student testing and enrollment.
Perform other duties as assigned.

Required Qualifications:

High School Diploma or equivalent and a minimum of two (2) years of work-related experience
Commitment to providing excellent customer service
Experience with diverse populations
Proficient computer skills (typing, emailing, conducting web searches)
Ability to multitask between various computer programs and assisting students
Attention to detail and problem-solving skills
Flexibility and adaptability
Experience working with databases and Microsoft Office Suite

Desired Qualifications:

Associate's degree or higher
Experience working with limited English proficient adults
Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work
Bilingual in Spanish and English

Work Schedule:

Monday-Thursday 3:45pm-8:30pm with occasional Saturday shifts (8:30am-1pm) some flexibility may be available.
Travel required between campuses and extension sites.

Pay Rate: $16.38/hr

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

To apply, visit https://clc.wd5.myworkdayjobs.com/en-US/External/job/College-of-Lake-County/Enrollment-Services-Assistant_REQ-00000215-1