Job Details
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- Assistant Director, MBA Admissions
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Assistant Director, MBA Admissions
Position Title:
Assistant Director, MBA Admissions
Position Type:
Regular
Hiring Range:
$28.03 - $30.83 per hour; Compensation will be based on education, experience, skills relevant to the role, and internal equity
Pay Frequency:
HourlyPOSITION PURPOSE
This key staff position is responsible for recruiting, application processing and review of applications to graduate business programs. The Assistant Director works directly with the online programs provider on application processing, interviews candidates. For programs solely managed by the Leavey School, the Assistant Director works to identify prospects, encourage prospects to apply, offers support and service through the application process and may interview candidates. The Assistant Director provides recommendations to the Admissions Committee and is responsible for meeting all enrollment targets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Meet and help to establish targets for assigned graduate programs
- Work with Programs Director, Faculty Director and Sr. Assistant Dean, Leavey School of Business to set program goals.
- Adjust policy changes and implement new procedures when needed
- Maintain close communication with the online program management provider on admissions needs.
- Issue weekly and monthly admissions reports.
- Represent programs at Regional and National Conferences.
Recruit students to graduate business programs
- Work to improve identification of prospect pool. Not limited to but including graduate school fairs, career fairs. Individually advise prospective graduate business students on program selection, fit, and admissibility.
- Be a strong advocate for the identification and approval of key programs, events, and collateral important to successful recruitment.
- Recommend recruitment activities based on most effective use of funds.
- Execute recruitment plan.
- Develop and manage prospect relationship in order to insure that program features and benefits are customized by prospect.
- Represent SCU graduate programs at college, corporate, and other recruiting venues. This includes, but is not limited to tours, class visits, speaker series, webinars, and networking receptions.
- Consistently offer the value of SCU and how it can meet the needs of the prospect/applicant and admit.
- Issue weekly and monthly reports regarding recruitment activities -- includes supporting established database of applicants.
Admissions Processing
- Work to provide timely admissions processing and coordinating interviews for students with completed applications
- Work with program directors on smooth transition of students from admissions to academic support including participation in orientation.
- Trouble shoot as needed with the online programs management provider.
- May interview prospective students.
Other duties as assigned.
GENERAL GUIDELINES
- Recommends initiatives and implements changes to improve quality and services.
- Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
- Maintains contact with customers and solicits feedback for improved services.
- Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
- Researches and develops resources that create timely and efficient workflow.
- Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
- Prepares and submits reports as requested and required.
- Develops and implements guidelines to support the functions of the unit.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Knowledge
- Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community and diversity.
- Knowledge of Microsoft (mail merge), Excel, Power Point, PeopleSoft (or similar), and Google Apps for Education (at least familiarity and willingness to learn).
- Knowledge of working with online students is ideal.
Skills
- Strong expertise in graduate business school recruiting, application operations and student life.
- Exceptional management experience and administrative skills.
- Demonstrated interpersonal, customer service, written and oral communication skills.
- Strong communication and presentation skills; team player.
Abilities
- Ability to manage complex processes and procedures with attention to detail and accuracy.
- Ability to exercise sound and appropriate judgment in a challenging work environment
- Demonstrated ability to cultivate collaborative relationships with internal and external constituencies.
- Ability to maintain extremely detailed and high level of confidentiality.
- Ability to problem solve; organized and flexible with ability to set priorities.
- Ability to work with Online students and vendor.
Education
- Bachelor's degree required.
Years of Experience
- Minimum 0-3 years relevant work experience, preferable in higher education
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
- Considerable time is spent at a desk using a computer terminal.
- May be required to travel to other buildings on the campus.
- May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
- May be required to occasionally travel to outside customers, venders or suppliers.
WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment.
- Mostly indoor office environment with windows.
- Offices with equipment noise.
- Offices with frequent interruptions.
EEO Statement
Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act
Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.
Telecommute
Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.
To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Assistant-Director--MBA-Admissions_R5588
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