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College of Arts and Sciences Advisor and Engagement Specialist

Position Number: 6002088
Location: Santa Clara, CA
Position Type: Academic Advising

College of Arts and Sciences Advisor and Engagement Specialist

Position Title:
College of Arts and Sciences Advisor and Engagement Specialist

Position Type:
Regular

Hiring Range:

$70,600 annual, commensurate with experience.

Pay Frequency:
Annual
Position Purpose

The College Advisor is under the supervision of Assistant Dean of Student Engagement in managing academic advising programs and services for undergraduate students within the College of Arts and Sciences (CAS). This position collaborates with the Drahmann Academic Advising Center, academic departments, and other university offices to ensure effective student engagement and academic success initiatives. The College Advisor assists with academic advising and helps utilize key advising data to support students' academic journeys.

Essential Duties and Responsibilities:

The duties of the College Advisor require effective time management, knowledge of advising resources, and excellent problem-solving skills. The work involves navigation of complex systems in a fast-paced environment. The College Advisor works effectively and enthusiastically both independently and as a member of a dynamic team within the Student Engagement Team and with other campus units including the Drahmann Center, Office of the Registrar, Department Chairs and Managers, etc

Provide general academic advising and referrals for new, transfer, and continuing students, employing developmentally and culturally appropriate frameworks and methods. (approximately 40%)

Advise College of Arts and Sciences students in areas such as University policy and curriculum requirements
Stay current with changes in University policies and undergraduate degree programs
Advise, provide information and referral for undeclared students by providing options for declaring majors and minors within the College
Provide specialized advising and resources to enhance student resilience, such as transfer students
Improve academic advising skills and serve as a resource for College staff and faculty through in-service professional development activities
Provide programming in a variety of locations across campus
Responsibilities will include some evening and weekend assignments

Work as part of a team by assuming primary or secondary responsibility for one or more specific projects or portfolios in the College's Student Engagement Team. (approximately 40%)

In collaboration with the Assistant Dean, provide day to day support and management of the Peer Advising program
Present at the Peer Advisor class and meet individually with peer advisors each term
Assist in the coordination of broader training programs for peer advisor with various departments and programs across campus
Manage peer advisor schedules and drop-in advising schedule
Identify new opportunities to improve upon the existing peer advising program based on best practices
Work on common projects or portfolios to support first year and transfer advising and registration, including Welcome Weekend, and Family Weekend; the Director of the Core Curriculum; the transition of transfer students; students uncertain about their majors; faculty advising in the College of Arts and Sciences
Manage the centralized pre-graduation check for departments in the College of Arts and Sciences

Advising Outreach & Campus Collaboration (20%)

Partner with the 25 College of Arts and Sciences departments to help students meet their academic goals.
Develop and facilitate workshops for faculty, staff and students on topics such as learning strategies, core curriculum planning, and course registration.
Collaborate with campus groups to support events like Unity Week, Parent Weekend, Open House, and Preview Days.
Provide targeted outreach to specific student populations, including international students, students with disabilities, athletes, and LEAD Scholars.
Support assessment and data collection efforts to continuously improve advising programs.

General Guidelines

Recommends initiatives and implements changes to improve quality and services
Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
Maintains contact with customers and solicits feedback for improved services
Maximizes productivity through use of appropriate tools; planned training and performance initiatives
Researches and develops resources that create timely and efficient workflow
Prepares progress reports; informs supervisor of project status; and deviation from goals
Ensures completeness, accuracy and timeliness of all operational functions
Prepares and submits reports as requested and required
Develops and implements guidelines to support the functions of the unit

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Knowledge:

Knowledge about integrating developmental and multicultural advising for individuals and groups and learning resources services and programs
Knowledge and understanding of student information systems in a university setting (PeopleSoft or Workday knowledge preferred)
Familiarity with and commitment to the mission, goals and vision of Jesuit education, and of Santa Clara University in particular, preferred

Skills:

Excellent time management, organization, and ability to see assigned tasks through to completion
Skill and effectiveness in managing multiple projects concurrently, with several projects in various stages of completion
Excellent interpersonal skills, including effective oral and written communications with the campus community, internal customers, and team members to develop working relationships, secure and/or provide information, identify and resolve problems, and develop solutions to accomplish organizational goals
Proficiency in Google and Microsoft Office

Abilities:

Ability to handle confidential information appropriately according to state and federal laws, as well as campus procedures
Ability to work as part of a multi-faceted team of faculty, staff, and students of diverse backgrounds
Creativity, flexibility, and self-motivation
Support a positive work environment through respect, compassion, and growth

Education:

Bachelor's Degree required

Experience:

3 years of advising or related experience in higher education required.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Examples:

Considerable time is spent at a desk using a computer terminal
May be required to travel to other buildings on the campus
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations
May be required to occasionally travel to outside customers, vendors or suppliers
Work occasional evenings and weekends

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment
Mostly indoor office environment with windows
Offices with equipment noise
Offices with frequent interruptions

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Undergraduate-Advising-Coordinator_R5541