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Residential Life Coordinator
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Position Number: 5837311
Location: Seaside, CA
Position Type: Residence Life and Housing

Residential Life Coordinator

University Corporation at Monterey Bay

Salary: $22.50 - $24.00 Hourly

Job Number: 2024-00036

Location: CSUMB Main Campus- Seaside, CA

Department: Student Housing Residential Life (SHRL)

Description

Residential Life CoordinatorStudent Housing and Residential Life
Priority Screening Deadline: December 3, 2024, all positions are open until filled
The University Corporation at Monterey Bay ("Corporation"): The Corporation is constantly looking for motivated employees with great organization and teamwork skills to join our team. The Corporation is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.
The University: California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.
The Community: Monterey, with its moderate Mediterranean climate, is a diverse community on the picturesque central coast of California and rich in agriculture. Miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys are characteristics that contribute to the quality of life enjoyed by over 432,000 residents and millions of visitors. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why so many choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice.

POSITION SUMMARY
Under the general supervision of an Assistant Director of Residential Life, the Residential Life Coordinator
(RLC) is responsible for creating and fostering an environment that inspires success for all students through
transformative experiences. The RLC will also serve as an educational community standards officer for their
residential community and as a resource to the general campus community for issues of student and campus
resident life. California State University, Monterey Bay (CSUMB) is a residential campus therefore
developing relationships and community as well as a sense of belonging and socially just inclusion to
enhance student learning is central to the work of this position.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:

Directly supervise, develop, hold accountable and evaluate 10-20 Resident Advisors (RA) and other paraprofessional staff as appropriate.
Facilitate an environment of personal growth, leadership development and academic success through formal training sessions, one-on-one meetings, scheduled staff meetings and staff development opportunities (i.e. in-services).
Communicate departmental goals and expectations to support a sense of belonging within the residential community.
Support RAs individually and as a collective team to develop skills in relationship and community building, leadership, administration and achieving personal balance.
Provide RAs with community specific event planning and implementation support through oversight of programming budgets, purchasing supplies, and offering feedback for event proposals and marketing materials.
Assist in the planning, development, and implementation of Fall, and Spring, for RAs. Plan and facilitate various staff training workshops for both professional and paraprofessional staff.
Plan and facilitate staff training workshops for both professional and paraprofessional staff (i.e. in team meetings, etc.) that result in innovative ways to create a sense of belonging.

Individual and Community Development:

Establish a positive atmosphere in the residential community that is conducive to student academic and developmental success (i.e. financial balance outreach, and other support efforts).
Promote the development of inclusive individuals and communities that are socially just and supportive of all aspects of identity.
Provide support in the resolution of conflicts and encourage communication among staff and residents.
Develop strategies in line with the SHRL, Student Affairs and campus opportunities vision, mission and values to enhance residents' experiences while they live in the CSUMB residential community.
Create an environment through staff and interactions that strives to support the Otter Promise by providing introductory and continual support and connection.
Strategically create and implement large scale programming and support RAs with community specific programming efforts as outlined in their requirements.

Counseling and Advising:

Establish meaningful relationships with residents in the community and provide counseling when residents experience academic, personal, developmental and/or community difficulties.
Refer students to appropriate university and/or community resources.
Intervene and assist in the resolution of interpersonal and inter-group conflicts which may disrupt the normal routine of a residential community and student learning.
Provide informal individual and group counseling/agreements to resolve roommate, student or community conflicts.
Keep supervisor informed and update the database accordingly of all noteworthy incidents occurring in the residential community, providing additional follow-up with students as necessary.

Residential Learning and Development:

In conjunction with SHRL Assistant Directors for Learning and Assessment and Programming and
Engagement, advise RAs on the development and implementation of learning strategies centered in the Residential Learning Outcomes (RLO) of communication, diversity and cultural competency, navigating systems, sustainability and wellbeing.
Facilitate or support Living Learning Communities (LLC) within their residential community. Academic focuses, specific identities, and personal interests are all showcased within CSUMB's LLC communities. Incorporation of faculty presence and campus/community partners should be integrated throughout efforts.
Cultivate the professional development of returning RAs, as they support the training of new paraprofessionals.

Administration:

Perform a variety of administrative duties, including but not limited to, managing communications, budgeting, providing reports, health and safety checks, check-in/out procedures, room transfers, assessing damage charges and sharing information with supervisors and colleagues.
Administrative duties include but are not limited to, scheduling, attending and facilitating meetings, prioritization, collecting student data via anecdotal or survey evidence, and may be required to make sound, data-driven decisions.
Respond to daily requests for information and assistance from SHRL staff, residents, residents' supporters and campus/community partners.
Prior to each summer term, the Residential Life team and Student Housing and Residential Life
Leadership will assess student and departmental needs in order to determine appropriate summer responsibilities.

Crisis and Emergency Response/Community Standards

Serve on a campus-wide evening, weekend, and campus closure 24/7, 365 on-call crisis response duty rotation alongside fellow live-in professional staff members.
Respond to a variety of needs such as crisis and emergency intervention, facility maintenance, health and safety concerns, support for the department's student staff members, as well as conflict resolution for on-campus residents.
Address University and SHRL policy and community standard violations when observed. This position will often complete Incident Reports (IR), Title IX/DHR, and Campus Security Authority (CSA) reports to support the University's reporting and compliance efforts.
Serve as Building Emergency Managers for assigned areas.
Serve as a primary community standards officer for community standards cases reported to SHRL.
Consult and partner with the department's lead Community Standards team member and Student Conduct Administrator to develop sanctions balanced between educational and restorative actions.
Regular follow-up with residents regarding incidents and completion of sanctions will be often and may consist of measures to maximize student learning and development, ensure community safety and/or ensure the wellbeing of those involved (i.e. community emails, etc.).

OTHER FUNCTIONS

Identify issues or concerns within Residential Life, take initiative to resolve or report them and assist in the identification of potential solutions.
Keep a strategic focus on partnership building across campus to best support students and SHRL.
Promote and maintain an atmosphere of excellent internal and external customer service.
Performs other duties as assigned.

PHYSICAL WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.

WORK LOCATION

On-Site Position
Work Location: Main Campus/East Campus

KNOWLEDGE, SKILLS, AND ABILITIES
Successful candidates will possess: a working knowledge of student development theory, group dynamics, and current issues and trends in higher education; an understanding of student development, staff development, leadership development, and multicultural issues; working knowledge of management techniques and personnel practices; ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; ability to make decisions and carry through actions having implications with regard to departmental and university-wide goals; solid administrative and organizational skills (including the ability to effectively utilize computer hardware and
software tools such as Microsoft Word, Excel, PowerPoint, Gmail, Google Drive, student information and community standards database); effective interpersonal and communication skills; the ability to establish and maintain cooperative working relationships with students, faculty, CSU administrators, student organizations, private and public agencies and others; the ability to make reasoned and balanced decisions in moderately complex situations; the ability to rapidly acquire a general knowledge of the overall operation and functions of Student Housing and Residential Life, as well as the greater University Corporation, and
CSUMB organizations.

Qualifications

MINIMUM QUALIFICATIONS
Education and Experience:
Equivalent to a Bachelor's degree from an accredited college/university in a job-related field AND
two years of experience in planning, coordinating or directing college-level activities for student services programs or in a related field (live-in staff experience preferred such as a Graduate Resident Director or full-time Resident Director). Master's degree preferred.

DESIRABLE QUALIFICATIONS
Additional experience as live-in staff and Master's Degree in College Student Personnel, Higher Education Administration, Counseling, Sociology, or a related field highly desirable; demonstrated supervisory and leadership experience; experience advising student groups; demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence; experience working with a multicultural population; familiarity performing community service learning; and demonstrated technical
literacy.

Special Conditions of Employment

SPECIAL CONDITIONS OF EMPLOYMENT

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. The University Corporation at Monterey Bay will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the University Corporation at Monterey Bay is concerned about the conviction that is directly related to the job, you will be given the fair chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education's Family Educational Rights and Privacy Act (FERPA) and California's Educational Code Chapter 13 regarding sensitive student issues. Our Equal Opportunity Policy Statement is available here.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.
University Corporation at Monterey Bay positions are "at-will" employment.
CSUMB is a smoke and tobacco-free campus.
The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.

Sensitive Positions - This position has been designated as a sensitive position with:

responsibility for the care, safety and security of people (including children and minors), animals and CSU property
access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards

FERPA:

This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.

Clery Act:

This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. CSAs are employees whose job duties fall into one of the following categories:
Work in a campus police or security department
Are responsible for campus security
Are designated as the contact for reporting criminal offenses
Have significant responsibility for student and campus activities

Special License or Certifications and Conditions:

May require occasional evenings and/or weekend work.

Questions can be sent to: hr_corporation@csumb.edu.

SALARY AND BENEFITS
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Our salary schedule is available here.

The hourly hiring range for this position is $22.50 - $24.00. Classification: Grade 4, Staff/. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide for details about sick time, vacation, and holidays.

The Corporation also offers access to CSUMB's Faculty & Staff Meal Plans, which offers convenience, value, flexibility, to our all-you-can-to-eat dining commons, showcasing eight brand new dining concepts for an affordable price.

The University Corporation at Monterey Bay also provides access to affordable campus housing: https://csumb.edu/corporation/employee-housing

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle. https://www.schoonoverparkapartments.com

How to apply:

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

To apply, please visit https://www.schooljobs.com/careers/csumb/jobs/4669027/residential-life-coordinator

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