Job Details

Access Services Supervisor
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Position Number: 5829673
Location: Syracuse, NY
Position Type: Student Affairs and Services

Access Services Supervisor

Job #: 041486
Location Syracuse, NY
Pay Range: $21.63 - $29.75 per hour
Hours: Standard University business hours

Friday-Sunday: 10:00 AM - 6:00 PM
Monday-Tuesday: 4:00 PM - 12:00 AM

Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
The Access Services Supervisor oversees the circulation services and desk operations during assigned hours. This position will coordinate shelving and stacks management, as well as work closely with the other supervisors to plan stacks maintenance, circulation and reserves. Directly supervise up to two Access and Resource Sharing Library Technicians, and direct the work of multiple staff and students during assigned shifts or while working on projects. The Supervisor will also assist with Access and Resource Sharing workflows as needed, including retrieval, shelving, and resolving service issues, provide advanced-level assistance on patron account issues as needed, and Assist with quality control of services, workflows, and efficiency in Access and Resource Sharing.

Qualifications:

Job Specific Qualifications:

Responsibilities:

Oversee circulation services and desk operations during assigned hours.
Coordinate shelving and stacks.
Work closely with the other Access Services supervisors to plan stacks maintenance, circulation, and reserves.
Directly supervise up to two Access and Resource Sharing Library Technicians, and direct the work of multiple staff and student employees during assigned shifts or while working on projects.
Help coordinate service schedules to maximize the use of student employees and staff.
Assist in planning and implementation of ongoing training of student employees, and ongoing training and professional development of Library Technicians.
Assist with Access and Resource Sharing workflows as needed, such as retrieval, shelving, and resolving service issues.
Assist with quality control of services, workflows, and efficiency in Access and Resource Sharing.
Provide advanced-level assistance on patron account issues as needed.
Provide supervisory support in Access Services across multiple locations.
Provide supervisory support to student assistants in Maps and Government Information service area.
Collaborate with other Office Supervisors in Access and Resource Sharing on service coverage, process improvements, workflow analysis, and service improvements.
Assist with data collection and assessment.
Other duties as assigned. This includes leading, coordinating, and assessing complex projects as assigned.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/107525

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.