Job Details

To meet the workforce demands of the Greater Boston area, BHCC is looking for a dynamic sales-oriented, technology savvy people person for Workforce Development Interim Assistant Director. The position requires the development and maintenance of new in-demand training programs and courses through building relationships and rapport with local employers and community agencies.

The position requires one to promote Bunker Hill Community College to area businesses and collaborating agencies and build a robust client base, serving learners and companies. Interacts with various agencies/individuals (i.e. - attends meetings; serves on and/or chairs committees; works with deans and department heads to develop programs; attends client-related events; represents the college and the assigned department/program at outside events/meetings; communicates with supervisor, local businesses, outside agencies, vendors, and other individuals to coordinate activities, review status of work, exchange information, and resolve problems.

RESPONSIBILITIES / DUTIES:

• Recruits new clients from local businesses, regional employers, community - based agencies and governmental contracts in the Greater Boston Region.
• Manages existing contracts and clients and in collaboration with Division Staff ensures excellent customer service from beginning to end for both employers and students.
• Custom designs workforce training solutions, educational programming and student learning opportunities to client needs for online, remote, hybrid or face to face.
• Develops program goals/objectives, assists in budget preparation and grant administration and development, prepares and processes documentation, and manages records.
• Collaborates with the Career Development and Internship Department and other employer relationship staff to develop and implement a unified strategy to employer outreach.
• Co-Directs other assigned programs and special projects such as the Center for Entrepreneurship within the Division of Workforce and Economic Development and/or The MA Community College System training initiative; as needed performs project coordination.
• After Asst. Dean of Workforce and Economic Development (WFED) approval, prepares and processes instructor agreements and client standard contract agreements for programs under one's charge.
• Recruits and assists with interviewing and selection of new instructors and staff for Workforce and Economic Development Division.
• Collaborates with members of the Division and the College in the creation of the course schedule.
• Collaborates with WFED Asst. Dean and Director of Workforce to prepare information for the Integrated Marketing and Communication Department (IMC) to promote programs and provide IMC information to update web pages and other marketing materials.
• Assists in preparing Annual Strategic Planning (ASP) report and other performance outcomes reports for Workforce and Economic Development Division.
• Assists with supporting unemployed students to follow MASSHIRE guidelines and oversees submitting programs to MASSHIRE system.
• Performs administrative tasks associated with department activities. Supports students and provides general customer service for inquires in collaboration using the services of the College and its technology.
• Performs assigned work for implementation of Ellucian Elevate.
• Participates in meetings and professional development activities (i.e. - maintains a working knowledge of assigned area; researches new trends and advances in the profession; reads professional literature; attends workshops and training sessions).
• Collaborates with key departments to maintain and strengthen interdepartmental relationships.
• Performs assigned duties as directed.

• Master's degree in business, workforce education or other related field with a minimum of 2 years sales and/or business development experience with a successful track record of results preferred; OR Bachelor's degree in similar areas and 5 plus years' experience with demonstrated sales contracts knowledge; OR equivalence in education and experience.
• Experience working with and/or teaching adult learners and diverse populations.
• Understanding of and sensitivity to the special needs of adult learners.
• Excellent computer skills and excellent organizational skills with new technologies.
• Ability to adapt and be successful in a remote working environment.
• Excellent oral and written communication skills.
• Proven ability to work with a diverse faculty, staff and student population.

Preferred Qualifications:

• Bilingual in Spanish, Portuguese and/or both.

Salary Range: $75,000.00 to $85,000.00, partially grant- funded; position is a combination of remote work and on-site work. Partially funded by grants and institutional funding. Interim position is for 6 months and then a permanent position will be posted.

Review Date: To ensure consideration application materials should be received by October 9, 2024.

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

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