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Business Intel Section Coordinator
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Position Number: 5057795
Location: Lubbock, TX
Position Type: Business - Management

Business Intel Section Coordinator
Lubbock
36157BR
Procurement Services

Position Description
Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students.

Major/Essential Functions

Customer and Support Services: respond to inquiries, troubleshoot issues, determine root causes, and deploy effective solutions. Provide support through various current and future technologies including but not limited to TechBuy (Jaggaer), Banner (Ellucian), and Microsoft Teams.
Project Management: Assist in the coordination and execution of Procurement Services and University goals for ongoing projects. Including but not limited to project planning, scheduling, milestone tracking, collaboration, analysis, review, and execution.
Analytics and Reporting: Utilize analytical tools and techniques to gather, analyze, and interpret relevant data. Assist in the generation of reports and dashboards that provide insight and decision-making capabilities to key leadership and stakeholders. Assist in the development and refinement of various Key Performance Indicators (KPIs) and other metrics to track progress success and identify future resource needs.
Provide first-class customer service across all forms of communication and consistently review processes to ensure they meet or exceed industry standards.
Participate in automation process improvements and the testing of various systems including but not limited to TechBuy (Jaggaer), Banner (Ellucian), USAS (State of Texas Accounting System), Chrome River (Emburse), Smartsheets, Tableau, Cognos, and PaymentWorks.

Required Qualifications
Bachelors degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications

Bachelor's degree plus four (4) years of experience specifically in project management, business administration, analytics, or another related field.
Strong analytical and problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Proficient in Tableau, Microsoft BI, Teams, Excel, Word, Adobe, and/or other project management software.
Ability to work collaboratively in a team environment.

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.