Job Details

Project Coordinator

Position Number: 9972243
Location: Salt Lake City, United States
Position Type: Facilities Management

Project Coordinator

Job Summary

The Visitor Parking Coordinator provides administrative, operational, and customer service support for the University of Utah's visitor parking program. This position serves as a primary point of contact for University departments, campus visitors, and external organizations regarding visitor parking services, parking validations, coupon codes, and payment options.

The position is responsible for coordinating and processing departmental parking validation requests, establishing and maintaining coupon code accounts, responding to customer inquiries, and monitoring parking transactions. The coordinator also prepares, reviews, and evaluates Excel spreadsheets and transaction reports to ensure accuracy, identify discrepancies, and support departmental billing.

This position requires strong customer service and communication skills, attention to detail, organizational abilities, and proficiency in Microsoft Office applications, particularly Microsoft Excel.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities
Serve as a primary point of contact for visitor parking inquiries by answering incoming telephone calls and responding to email communications.
Provide accurate information regarding visitor parking options, parking rates, validation procedures, coupon codes, and payment methods.
Assist University departments, campus visitors, and external organizations with parking-related questions and concerns.
Research and resolve customer service issues, transaction questions, and parking validation concerns.
Communicate parking procedures, policies, and available services in a professional and courteous manner.
Maintain positive working relationships with University departments, outside organizations, and members of the public.
Frequently sits for extended periods while performing computer and administrative duties.
Regularly uses a computer, keyboard, and telephone.
Frequently communicates verbally and listens to customers and coworkers.
Occasionally moves or handles office materials and supplies.

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Project Coordinator, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.

Preferences
Intermediate to advanced Microsoft Excel skills, including formulas, sorting, filtering, and PivotTables.
Experience reviewing, comparing, and analyzing transaction reports and financial data.
Familiarity with Microsoft Word, Outlook, and other Microsoft Office applications.
Experience in databases, or payment processing platforms.
Experience communicating with multiple departments, outside organizations, and the general public.
Previous experience in parking services, or customer service environment.

Special Instructions

Requisition Number: PRN46688B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday -- Friday 8:00 AM to 4:30 PM
Department: 00450 - Commuter Services - Operations
Location: Campus
Pay Rate Range: $20.00-$22.00/h DOE
Close Date: 11/23/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/211956