Job Details

Clackamas Community College (CCC) seeks to hire an ITS Support Specialist I. This is a part-time, non-union, non-exempt, and non-benefits-eligible position which will work morning-afternoon or afternoon-evening shift at our Harmony campus. 

We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. 

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college's strategic priorities and seek to build relationships in support of community well-being. 

At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

REQUIRED QUALIFICATIONS: 

• Equivalent to a High School diploma AND one year of training in computer technology either through direct experience working with the technology or by completing courses designed to perform the duties as described OR Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described. 
• Strong problem-solving skills and technical abilities that include experience with Windows OS, Active Directory, network protocols (TCP/IP, DNS), and M365 applications. Ability to perform hardware troubleshooting (laptops, desktops, printers) is also necessary. Excellent customer service and the ability to communicate effectively, both verbally and in writing, are essential. Additionally, any familiarity with classroom technology, audiovisual equipment, MacOS, and network security is a plus. 
• Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change. 

• Bilingual (Spanish, Russian, Ukranian, and/or Mandarin) to support students and staff as outlined in the job essential functions.

• Driver's license valid in the State of Oregon.

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. 

WORKING CONDITIONS: 
The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment. The position requires some (20-40%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work require continual speed, agility, hand eye coordination and equipment operation. The work environment is protected with only some occasional hazards or obstacles (20--40%). There is a moderately low level of personal risk or hazard. Job conditions are occasionally uncomfortable, with moderate (20-40%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have some responsibility for driving. 

SUPERVISORY RESPONSIBILITIES: 
Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers. 

SUPERVISION RECEIVED: 
Works under the general direction of the Service Desk Manager.

Application Instructions

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. If you are unsure whether you meet all the qualifications listed in this job posting, we encourage you to apply and address through your application materials all the relevant education, transferable skills, and related experience that makes you a great candidate for this position. Please ensure you include all information on your application which you wish to be considered.

When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:

3. If applicable: Veteran and/or Oregon National Guard's preference documentation 

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Please remove all graduation and other education related dates from your application materials.

For application support, please refer to this guide or contact NeoEd's support team @ 855.524.5627. 

Veterans' Preference

Under Oregon Law, qualified Veterans and current or former Oregon National Guard members may be eligible for Veteran's preference when applying for positions with CCC. 

Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application. Disabled Veterans must also submit a copy of their Veterans' disability preference letter.

Documents Required

• NGB Form 22 or 55

For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

Terms of Employment

• All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
• Those offered employment will be required to complete and sign forms before initiating the background check step.
• CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.

• CCC does not support employment permits or visas.
• Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Employment Opportunity

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.