Job Details

Assistant Superintendent/Vice President, Student Services

Position Number: 6947084
Location: Pasadena, CA
Position Type: Student Affairs and Services

Assistant Superintendent/Vice President, Student Services

Pasadena City College

Salary: $269,857.08 AnnuallyContract Management

Job Type: Academic Administrator

Job Number: 09826

Location: Pasadena, CA

Department: President Office

Closing: 3/13/2026 11:59 PM Pacific

The Assistant Superintendent/Vice President for Student Services serves as the College's Chief Student Services Officer and provides executive leadership, vision, and strategic direction for all student services, enrollment services, equity and access initiatives, and holistic student support programs. Reporting to the Superintendent/President and serving as a member of the Executive Leadership Team, the Vice President is responsible for shaping the institution's student experience; advancing equitable access, retention, completion, and post completion success; and ensuring that student centered practices are integrated throughout the College.

The Vice President leads a comprehensive division that supports the educational journey of a diverse student population through enrollment management, counseling and student development, basic needs and wraparound support, accessibility and health services, equity-based programs, and student life and engagement. The role provides strategic leadership in developing innovative and inclusive service delivery models; aligning student services with instructional programs and institutional goals; leveraging data and institutional research to remove barriers and close equity gaps; and ensuring compliance with federal and state regulations governing student support.

In partnership with the Vice President of Instruction, the Vice President for Student Services fosters a cohesive, student ready institutional culture; advances integrated academic and student support strategies; and collaborates closely with campus and community stakeholders to promote learning, belonging, and student achievement. The position represents the College at regional and statewide levels, strengthens community partnerships, and ensures that all student services contribute meaningfully to the College's mission, vision, and long term strategic priorities.

ESSENTIAL FUNCTIONS

Serves as the District's Chief Student Services Officer, providing executive leadership for student services and support programs in alignment with District mission, goals, and policies.
Directs, evaluates, and strengthens all student services operations, ensuring effective delivery of programs that promote access, equity, retention, completion, and student success.
Leads the development and implementation of district-wide student success, access, and completion strategies, using data to drive continuous improvement and equitable outcomes.
Provides executive oversight of student support services, discipline, and due process to ensure fair, consistent, and legally compliant practices that protect student rights.
Leads assessment of Student Learning Outcomes and Student Services/Support Outcomes to ensure programs are effective, responsive, and aligned with institutional goals.
Works collaboratively with the Vice President of Instruction and other executives to align instructional and student support services, strengthening academic pathways, transfer, and degree and certificate completion.
Directs development and oversight of student services budgets and categorical funding to ensure fiscal accountability, audit compliance, and alignment with program objectives.
Ensures compliance with applicable federal, state, and local regulations, Board policies, and accreditation standards; recommends policy updates and supports shared governance processes.
Leads development of comprehensive, equity driven programs designed to close equity gaps and support disproportionately impacted student populations.
Ensures delivery of holistic support services, including counseling, basic needs, disability services, health and mental health services, veteran services, and international student support.
Builds and maintains partnerships with community organizations, K-12 districts, four-year institutions, and regional agencies to expand student opportunities and support pathways.
Serves on the executive leadership team to advance enrollment management, institutional planning, grants, and fundraising.
Represents Student Services in shared governance and advises the Superintendent/President on matters related to student success, equity, and campus climate.
Directly manages all aspects of employee lifecycle including recruitment, transfers, suspensions, layoffs, recalls, promotions, terminations, task assignments, performance evaluations, rewards, disciplinary actions, and grievance resolution, ensuring adherence to District policies and legal requirements.
Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Possession of a master's degree from an accredited university in Counseling, Educational Administration, Educational Leadership, or a related discipline.
Five (5) years of increasing responsible experience in a leadership position in a student services environment, preferably a community college.

PREFERRED QUALIFICATIONS

Possession of a doctorate in a related discipline.
Mediation and/or experience in cross cultural dispute resolution.

KNOWLEDGE, SKILLS AND ABILITIES- May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.

Demonstrated ability to lead, integrate, and improve a wide array of student services programs.
Deep knowledge of federal and state mandates affecting student services (e.g., Title IX, FERPA, Americans with Disabilities Act, Clery Act, and California Education Code).
Capacity to manage and lead a large, complex division composed of multiple units and directors. Skilled at leading organizational change, breaking down silos, modernizing systems, and fostering high-performing teams focused on continuous improvement.
Ability to collaborate across academic affairs, business services, and information systems to align student services with instruction, technology, and campus operations.
Skill in using institutional research, program review, service metrics, and disaggregated student data to evaluate programs, assess student outcomes, and inform policy.
Experience managing large budgets across multiple categorical and general funds.
Capable of aligning resources with student needs, securing grant funding, and advocating for budget priorities that support student success.
Proficiency in representing the institution with regional educational partners, legislative bodies, advocacy groups, and community stakeholders.
Commitment to advancing racial, economic, and educational equity through services and programs that eliminate barriers, close equity gaps, and promote inclusive success.
Demonstrated experience working with communities who have been traditionally underserved by higher education and experience with pedagogies reflecting intersections of race, culture, class, ethnic, and queer identities.

PHYSICAL ABILITIES AND WORK CONDITIONS - Activities and environmental or atmospheric conditions commonly associated with the performance of the functions of this job. The physical demands and environmental conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL ABILITIES

Seeing to inspect written documents, communicate with District staff, sitting for extended periods of time; bending, kneeling, climbing, and reaching to retrieve and file equipment, and dexterity of hands and fingers to operate and repair equipment as well as to type on a computer keyboard.
Standing, and walking between work areas is required.
Positions in this classification may occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information and equipment.
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

WORK ENVIRONMENT

Employees work in an office environment with moderate noise levels, controlled temperature conditions.
Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

CORE COMPETENCIES: The District has identified the following essential skills and attributes needed for success in this position.

Strategic Leadership in Student Services
Equity-Minded and Student-Centered Practice
Policy Compliance & Regulatory Knowledge
Organizational Leadership & Change Management
Integrated Planning & Institutional Collaboration
Data-Informed Decision-Making & Accountability
Fiscal Oversight & Resource Development
External Engagement & Public Representation

Salary: $22,488.09 monthly

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

If you do not follow the process or your application/resume is incomplete, your information will not be processed.
If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

Resume or Curriculum Vitae
Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

Successful applicants must provide proof of eligibility to work in the United States.
Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
Pasadena Area Community College District will not sponsor any visa applications.
Applicants must be available for interviews at Pasadena City College at no cost to the District.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer

To apply, please visit https://www.schooljobs.com/careers/pasadenaedu/academic/jobs/5242411/assistant-superintendent-vice-president-student-services

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