Job Details

Testing Coordinator

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Position Number: 6466446
Location: Grayslake, IL
Position Type: Assessment, Accreditation, and Compliance

Testing Coordinator
College of Lake County

Full Time
REQ-00000523

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

Testing Coordinator

Department:

Testing Operations Department

Position Type:

Staff

Job Family:

Specialist

Job Summary:

The Testing Coordinator handles the administration of all testing services, including administering tests in compliance with a variety of testing rules and regulations, scoring and reporting test results, scheduling testing and staff for proctoring, maintaining test security and records, and other related responsibilities. The manager supervises, evaluates, trains and schedules all testing employees at the Lakeshore Campus.

Posting Date:

08/13/2025

Expected Start Date:

09/15/2025

Compensation Grade:

B32

Full-Time/Part-Time:

Full time

Location:

Lakeshore Campus

Total Hours Per Week:

Job Description:

Personnel Management: 10%

Manages, supervises, plans, and coordinates testing services at the Lakeshore Campus and extension sites.
Supervises, conducts staff training, evaluation and informs staff of overall college communications.
Handles and resolves customer service and staff issues and reports them to Manager, Testing Centers as appropriate.
Communicates and interacts with staff, faculty, external testing services, community partners and others to ensure effective and efficient delivery of testing services.

Project and Process Management: 65%

Maintains test security, records and confidentiality of testing, student, and examinee information.
Acts as Pearson Vue Center, HiSET (High School Equivalency Test) administrator, and Act Work Keys administrator.
Coordinates testing services for students requiring accommodations in conjunction with the Access and Disability Resource Center.
Develops and maintains training and operations manuals for testing services provided.
Attends all trainings, certification programs, and professional development workshops necessary to ensure the appropriate, effective and efficient delivery and supervision of testing services.
Reports all data and statistics on the operations of the Testing Center to supervisors and other appropriate parties.
Markets and promotes testing services to students, community members and college staff through involvement in a variety of activities and programs.
Scores and reports test results as appropriate.
Supervises and maintains inventory of all supplies and materials for the Lakeshore campus.

Technology Support: 10%

Updates testing software and resolves technical and testing software issues with the Information Technology department and external technical support services.

Student/Customer Service: 10%

Interact with students, faculty and other stakeholders to address inquiries and provide excellent customer service.
Resolve issues and concerns related to testing procedures and accommodations.

Other Duties: 5%

Represent Lakeshore Testing Center on various committees.
Serve as Safety Coordinator.

Required Qualifications

Bachelor's degree
Minimum of two years supervisory or program coordination experience
Minimum of two years' experience administering standardized exams
Computer skills, including Microsoft Office Suite, databases, or various testing software programs
Excellent organizational, communication, and customer service skills
Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualifications

Master's degree
Experience working in a testing center in a higher education setting
Bilingual in Spanish and English

Pay

$52,878.00/year

Schedule

Monday - Friday 8:00am - 4:30pm

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

To apply, visit https://clc.wd5.myworkdayjobs.com/en-US/External/job/Lakeshore-Campus/Testing-Coordinator_REQ-00000523-1