Job Details

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Utah Valley University
  • Position Number: 6022675
  • Location: Orem, UT
  • Position Type: Admissions/Enrollment


Enrollment Coordinator I


Salary: $37,722.00 - $50,296.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2503971
Closing: 3/15/2025 11:59 PM Mountain
Location: UVU Lehi Campus 2912 Executive Pkwy, Lehi
Division: VP Academic Affairs

Position Announcement

As an Enrollment Coordinator I, you'll play a vital role in supporting high school students as they navigate the college admissions and registration process. This is an exciting opportunity to collaborate with educators, administrators, and UVU departments to ensure a seamless concurrent enrollment experience. Be part of a dynamic team that's shaping the future of education and apply today!

Working under the direction of the Director of Enrollment Services, and mentored and trained by the Enrollment Coordinator II, the Enrollment Coordinator I is a crucial contributor to concurrent enrollment processes to ensure seamless execution of enrollment operations. Responsibilities include training and supporting high school coordinators, managing the admissions and registration process for a caseload of high schools, managing course registration and academic scheduling, and overseeing the petition process. This role collaborates with various internal and external stakeholders, including UVU Registrars, Academic Scheduling, Admissions, Institutional Research, Transfer Credit, Bursar's Office, USHE, and high schools.

Summary of Responsibilities


  • Admissions and Registration: Assists with admissions, registration, and petition processes for a caseload of high school concurrent enrollment students. Documents change requests and enters the changes into the enrollment system for issues such as section changes and student cap increases. Investigates and resolves admissions and registration errors and engages in consistent and proactive process improvement. Coordinates with internal UVU departments to ensure admission, registration, scheduling, and other CE functions run smoothly. Facilitates changes and coordinates these exceptions with the UVU Registrar's office.
  • Academic Scheduling: Collaborate with Professional Development Managers to approve all new concurrent enrollment courses and instructor applications. Assigns CRNs to concurrent enrollment courses and maintains the course listing webpage. Responds to texts, emails and phone calls from parents and students with questions, concerns, and suggestions. Submits course scheduling for high school partners.
  • High School Partnerships: Point of contact for parents and students with questions and concerns regarding admission and registration issues and errors, grade changes, drops, and withdrawals. Identifies and resolves conflicts involving high school students, parents, and coordinators and determines if escalation to director is required. Assists in planning and executing admissions events, including the Fall Admissions Kick-off, Virtual Q&As, and May Celebration and Training.
  • Other job-related duties as assigned.


Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree and one year of professional experience in a related discipline or a combination of education and experience totaling five years.

Preferred Qualifications
Graduation from an accredited institution with a bachelor's degree and one year of professional experience in a related discipline

Knowledge / Skills / Abilities

Knowledge
  • Knowledge of department processes, procedures, and policies (training provided).
  • Knowledge of university admission and registration processes (training provided).
  • Knowledge of Banner, Recruit, and other admission software (training provided).
  • Knowledge of Academic Scheduling (training provided).

    Skills
  • Data entry (training provided).
  • Ellucian's Banner student information system (training provided).
  • Microsoft Office products: Excel, Word, PowerPoint, Outlook, Teams, SharePoint, One Drive (training provided).
  • Qualtrics Experience Management Software (training provided).

    Abilities
  • Ability to create, implement, and evaluate processes and procedures.
  • Ability to collaborate with internal and external stakeholders
  • Ability to accept feedback and change behavior.
  • Ability to adapt and adjust for the benefit of the team.
  • Ability to communicate verbally and in writing.
  • Ability to think creatively and explore improvements to processes and procedures.
  • Ability to work and compromise effectively with a team.


    EEO Statement:

    UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.



    To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/4840006/enrollment-coordinator-i




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