Job Details

Program Manager
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Position Number: 5939812
Location: Boston, MA
Position Type: Health - Healthcare Administration

Program Manager

About the Opportunity

The Department of Public Health and Health Sciences is seeking a Program Manager to join their team! The Program Manager reports to the Chair of the Department of Public Health and Health Sciences and is responsible for managerial oversight of assigned academic programs, working closely with the faculty directors of the assigned programs. In addition, the Program Manager will work with the Department Chair and Associate Chair for Research/Chair of the Department's Research Committee to facilitate committee tasks. These may include administering the Department's small grants program, and a mechanism for providing advice on grants and grantsmanship to early career colleagues. This individual will be responsible for managerial and administrative aspects of their assigned academic programs, in five main areas: (1) Administration of academic programs; (2) Support of students and faculty in academic programs; (3) Management of changes and/or additions to curriculum, experiential teaching and other learning objectives: (4) Experiential learning and stakeholder support; and (5) Design and implementation of recruitment strategies for the academic programs, working with Northeastern departments including the global and PhD networks.

In each of these areas, elements of designing and implementing program evaluation will be accomplished; obtaining and maintaining accreditation tasks by the Council on Education for Public Health (CEPH) will be carried out for the assigned academic programs; course-related policies and procedures will be improved in coordination with the Registrar's Office; students' needs will be addressed including registration, funding, degree audits, peer mentor matches, collecting annual progress reports, and referrals to NU services for visas, housing, mental health, and more. The Program Manager will also advocate for program teaching needs. The Program Manager will manage marketing and public relations activities for assigned academic programs.

The Program Manager will develop and maintain relationships with students, faculty, and alumni, as well as staff in relevant offices including Graduate Student Services in Bouve College of Health Sciences, the Registrar's Office, Office of Global Services, and the Disability Resource Center. In summary, the Program Manager will be responsible for performing professional and/or program management duties for the assigned academic programs offered in the Department of Public Health and Health Sciences by managing the daily activities, developing plans to achieve programmatic goals, implementing solutions, tracking the budget, and performing professional level work in the assigned areas of responsibility. The Program Manager will serve as the department lead on enhancing communications with stakeholders for the purposes of enhancing program development opportunities and assuring a strong department social media presence in collaboration with communications staff at the college level.

Qualifications

Qualifications for the Program Manager role include:

Bachelor's degree required; Master's degree in a health-related, public health or policy, or other related field preferred.
Three to five years of program management experience as well as familiarity with the administration of graduate health related programs is desired. Demonstrated skills in evaluation methodologies (including database management) is preferred.
Mature, experienced professional, capable of independently leading program development, management, and performing a diverse range of academic support and management functions.
Preferred candidate will have experience with each of the following: academic program requirements; managerial principles and practices including budget tracking; program planning principles; program coordination principles, practices, and techniques; troubleshooting and solving complex program issues; customer service principles; presentation principles and practices; diverse populations and cultures.
Expected skills: high level of written and verbal communication skills; ability to encourage in productive team activities and solicit ideas as well as interact with students, faculty, staff, coworkers, supervisor, and the general public. Excellent analytical and problem-solving skills.
Advanced knowledge in implementing plans to respond to academic-related issues.
Ability to plan, coordinate, and implement program activities. Ability to research, analyze, and apply relevant information to the development of programmatic processes and guidelines.
Ensure compliance with applicable internal and/or external program requirements.
Excellent organizational skills.
Evidence of success working in a team environment. Proven capacity to learn new curricular and program development strategies.
High degree of self-motivation to lead and follow through with projects. Ability to relate well with all levels of the community and people of diverse backgrounds.
Able to multi-task, work both independently and as part of an interdisciplinary team.
Ability to handle confidential and sensitive information.
Proficiency with computer software, website development and management and social media (Facebook, LinkedIn, Instagram, etc.).
Provide and respond well to constructive feedback.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Program-Manager_R130715