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- Processing Coordinator-Admissions
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Processing Coordinator-Admissions
About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.
Job Summary:
We are currently seeking skilled and team-oriented applicants for the following position:
The Processing Coordinator plays a vital role in supporting the Admissions process at EWU. This position is responsible for coordinating various administrative tasks, including data entry, document management, and student support.
Under general direction, the Processing Coordinator efficiently supports the admissions application process:
The Processing Coordinator plays a vital role in supporting the Admissions process at EWU. This position is responsible for coordinating various administrative tasks, including data entry, document management, and student support.
Under general direction, the Processing Coordinator efficiently supports the admissions application process:
- securely creating, maintaining and destroying student files
- imaging and digitizing application materials and documents
- supporting the evaluation of academic credentials
- generating letters, mailings, and bulk communications
The Processing Coordinator will also advise new and prospective students, staff, and faculty regarding programs and academic requirements. They will develop or assist with programmatic responsibilities including recruitment communications, student worker budget, and online prospective student services. Finally, the position has responsibility for leading and supervising hourly student workers who assist with functions and operations related to Admissions processing.
Youll succeed in this role if you have an eye for detail and optimizing processes, like to complete tasks and take pride in your time management skills, and are proactive in reaching out to others to provide updates on progress or to ask for help.
About Us
Enrollment Services supports Eastern Washington Universitys mission by providing exceptional service to students, families, faculty, staff, and community partners while contributing to a university centered on student learning and success. As a member of the Enrollment Services team, youll experience professional engagement and coaching as outlined in the Gallup model, and well work to identify and develop your strengths as part of a professional growth plan. Our team is one of the most transparent and mission-critical units on campus, so youll be held to a high standard and encouraged to share your opinion and insights about how we can better serve students and colleagues. Each team has clear and documented goals and priorities, and while we sometimes have to react to the situations we encounter, our work is largely proactive. Because we value mental, physical, and environmental health, youll be encouraged to take maximum
advantage of flex, leave, and telework options as outlined by policy and the requirements of your team and position. You can trust your team to prioritize efficiency, effectiveness, and employee wellbeing. For more information about us and all the services we provide, visit our website.
EWU is committed to supporting and promoting a diverse workforce and encourages applicants from diverse backgrounds to apply for this position.
Youll succeed in this role if you have an eye for detail and optimizing processes, like to complete tasks and take pride in your time management skills, and are proactive in reaching out to others to provide updates on progress or to ask for help.
About Us
Enrollment Services supports Eastern Washington Universitys mission by providing exceptional service to students, families, faculty, staff, and community partners while contributing to a university centered on student learning and success. As a member of the Enrollment Services team, youll experience professional engagement and coaching as outlined in the Gallup model, and well work to identify and develop your strengths as part of a professional growth plan. Our team is one of the most transparent and mission-critical units on campus, so youll be held to a high standard and encouraged to share your opinion and insights about how we can better serve students and colleagues. Each team has clear and documented goals and priorities, and while we sometimes have to react to the situations we encounter, our work is largely proactive. Because we value mental, physical, and environmental health, youll be encouraged to take maximum
advantage of flex, leave, and telework options as outlined by policy and the requirements of your team and position. You can trust your team to prioritize efficiency, effectiveness, and employee wellbeing. For more information about us and all the services we provide, visit our website.
EWU is committed to supporting and promoting a diverse workforce and encourages applicants from diverse backgrounds to apply for this position.
The salary for this position is $42,552 (minimum) up to $48,960. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
EWU expands opportunities for personal transformation through excellence in learning.
Applications will be accepted through January 26, 2025; screening of applications will begin the next day. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
Applications will be accepted through January 26, 2025; screening of applications will begin the next day. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
Required Qualifications:
High school graduation or equivalent AND two years experience in the program specialty which is defined as providing student services in higher education, such as advising, assisting with admissions processes, and/or other types of student services.
POSITION SPECIFIC REQUIREMENTS:
Demonstrated experience with data entry and records management
Proficiency with office software (word processing, spreadsheets, databases)
Experience providing customer service in an office environment
Ability to maintain confidentiality and handle sensitive information
Experience directing work of others
Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.
POSITION SPECIFIC REQUIREMENTS:
Demonstrated experience with data entry and records management
Proficiency with office software (word processing, spreadsheets, databases)
Experience providing customer service in an office environment
Ability to maintain confidentiality and handle sensitive information
Experience directing work of others
Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.
Preferred Qualifications:
Experience in higher education admissions or registrars office
Knowledge of student information systems (SIS)
Experience with document imaging systems
Understanding of FERPA regulations
Experience with budget monitoring and tracking
Bilingual skills
Experience supervising student employees
Associates or bachelors degree in a related field
Knowledge of student information systems (SIS)
Experience with document imaging systems
Understanding of FERPA regulations
Experience with budget monitoring and tracking
Bilingual skills
Experience supervising student employees
Associates or bachelors degree in a related field
Other Skills and Abilities:
Job Duties:
ADMISSIONS APPLICATION PROCESSING:Under general direction, coordinate admission application related data entry, file creation and destruction, document imaging, credentials evaluation support and mailings.* Input prospective student applicant data into the Banner student database with supporting documentation (transcripts, test scores, personal statements etc.), including application fees (E)
* Audit daily receipt of online applications (E)
* Download and prepare daily file of electronic transcripts for printing using batch programming and advanced macros (E)
* Input student confirmation / cancellation information (E)
* Input academic reinstatement approval and denial information (E)
* Make initial admission decisions for former students, high achieving freshmen and Washington State Community College transfer students based University policies
* Post transfer course work electronically in DARS, in support of the credentials evaluation process
* Coordinate creation and filing of student application files (E)
* Coordinate document imaging of student application files (E)
* Schedule and coordinate the periodic destruction of inactive student application files (E)
* Coordinate daily mailings to students using mail merge software and advanced macros (E)
* Ensure application processes are completed in an efficient and timely manner (E)
* Continually assess and improve work flow pertaining to data entry and file management processes
* Develop and maintain written procedures to assist in maintaining accuracy and efficiency (E)
* Assist with document imaging planningPercent of Time: 65
ADVISING:Advise new and prospective students, staff, and faculty regarding programs and academic requirements* Advise prospective students of admission requirements such as College Academic Distribution Requirements (CADR) and/or community college requirements
* Inform new and prospective students on majors, programs, and special services using both printed materials and providing information on contact persons applicable to the students core areas of interest
* Assist students to assume responsibility for their own academic performance, educational planning, etc.
* Inform other EWU staff and faculty of current processing timelines, procedures, and other information pertinent to their job execution (E)Percent of Time: 15
PROGRAMMATIC RESPONSIBILITIES:Develop or assist with programmatic responsibilities including: recruitment communications, student worker budget, and online prospective student services* Assist with the updating of recruitment communications
* Assist with the updating of surveys and publications
* Project, monitor, and maintain the processing area student worker budget (E)
* Independently provide customer service and support for students using the online application and request for information (E)
* Assist with testing and implementation of Banner updates relating to Admissions (E)
* Represent the Office of Admissions within University and external committeesPercent of Time: 10
SUPERVISION AND LEADERSHIP (E):* Select and hire qualified student workers who will assist in carrying out functions and operations related to admissions processing
* Define student job responsibilities and develop performance expectations
* Thoroughly train new student workers in job responsibilities
* Approve student leave and time sheets
* Interpret university policies and student employment rules, referring situations/employees to student employment as necessary or appropriate
* Respond to disciplinary issues appropriately and in conformance with university policies
* Track student hours and earningsPercent of Time: 10
Conditions of Employment:
This position, during the course of university employment, will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees Collective Bargaining Agreement:
All new faculty and staff are required to complete DEI/Title IX/Hazing Training for employees. This should be completed as soon as possible, but no later than the first few weeks of your hire. You can access the online training here or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources site https://inside.ewu.edu/hr/training-resources/.
Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.
Salary Information: The salary for this position is $42,552 (minimum) up to $48,960. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Posting Date: 01/17/2025
Open Until Further Notice: No
Closing Date: 1/31/2025
Screening to Begin: 01/15/2025
Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit https://jobs.hr.ewu.edu/postings/13284
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
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