Job Details

Multimedia Services Specialist
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Position Number: 5831506
Location: Long Beach, CA
Position Type: Computer and Information Technology

Multimedia Services Specialist

Salary: $29,297.28 - $36,103.68 Annually
Job Type: Part Time
Job Number: 25-023
Closing: 12/2/2024 5:00 PM Pacific
Location: Both Liberal Arts Campus & Pacific Coast Campus, CA
Department: Instr & Info Tech Services

Description

Multimedia Services Specialist

OPEN RECRUITMENT

12-MONTH ELIGIBILITY LIST

Range 32 $2,441.44 - $3,008.64 Monthly
CURRENT VACANCY: Part-Time 45%, 12 MONTHS

Schedule: Tuesday, Wednesday, Thursday - 2pm-8pm

EXTENDED DATES *Applications will only be accepted from November 12, 2024 to December 02, 2024 at 5:00 pm.*

*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Proof of education for degrees or units outside the United States must include proof of educational equivalency. Applications that fail to include all necessary documents will be considered incomplete and will be rejected.*

For experience and/or education substitutions, you must attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to perform the duties of the classification.

A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly relate to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.

The Information Technology Services department of the Long Beach Community College District is seeking highly-qualified individuals to be our Multimedia Services Specialist! The entry-level technical class in the multimedia services class series. Under general supervision, incumbents learn and perform the full range of multimedia, system maintenance and repair duties. Incumbents work in a fast-paced environment requiring creative problem-solving skills to resolve last minute audiovisual emergencies and requests in instructional and business services locations.

Multimedia Services Specialist is distinguished from Senior Multimedia Services Specialist in that incumbents in the latter class are responsible for coordinating the daily operations of an assigned Multimedia Services staff and implementing department operational policies, procedures and guidelines to ensure the availability, security and proper maintenance of District multimedia systems and equipment.

The successful candidate will need to:

be adaptable and flexible
be a creative problem solver
exhibit exceptional customer service skills, business communication, project management, and organizational skills
have the ability to build rapport with internal and external stakeholders across the District and lead a diverse team
have strong audio and video theory and skills

AT-A-GLANCE POSITION INFORMATION

Type of position: Part-time (18 hours/week)
Position Status: Permanent
Schedule: Tuesday, Wednesday, Thursday - 2pm-8pm
Location: Will support both campuses, the Liberal Arts Campus (LAC) and Trades, Technology, and Community Learning Campus (TTC), but will be located at the Trades, Technology, and Community Learning Campus (TTC)
Salary: Range 32, $2,441.44 - $3,008.64 Monthly
Eligibility list: Will be valid for 12 months once approved or ratified by the Personnel Commission. We reserve the right to use the established eligibility list for vacancies (permanent and temporary) in this classification as well as related classifications.
Advanced salary placement: Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis.
Benefits: The District provides an excellent and comprehensive benefits package. Please refer to the Benefits tab for more details.

For further information on the position or application process, please contact (562) 938-4576

ABOUT LONG BEACH CITY COLLEGE:

Long Beach City College is committed to providing equitable student learning and achievement, by delivering high quality educational programs and support services to our diverse communities. Long Beach City College currently has the privilege of serving approximately 34,798 students, the majority of whom are students of color. Long Beach City College is a Hispanic serving institution, and of our student population 53% are Hispanic/Latinx, 14% are White, 13% are African American, 11% are Asian & Filipino, 8% are multi-ethnic, and 1% are Pacific Islanders. An ideal candidate will demonstrate cultural competency in serving the diverse academic, socioeconomic, gender identity, sexual orientation, racial, and cultural backgrounds of community college student populations, including students with differing abilities. For more information on our college demographics please click here: https://www.lbcc.edu/pod/lbcc-college-facts.

Long Beach City College is committed to empowering our students to become active, ethical participants in their learning, as well as in the democratic structures that give them voice and agency in shaping their society and world. In an environment that is caring, supportive, and inclusive, LBCC promotes equitable learning and educational achievement by delivering innovative, high-quality degree programs, certificate programs, holistic support services, and leading-edge workforce preparation for our diverse communities.

Please check out the LBCC mission and values and other strategic initiatives below to learn more.

Duties

GENERAL PURPOSE

Under general supervision, performs complex and responsible systems and network support and administration functions for District computers, servers, and network operating system platforms; installs and configures servers, workstations and other devices; provides second- and third-level problem resolution and technical support services to information technology customers for the operation and use of personal computer and peripheral equipment, local and wide area networks, Internet and Intranet services and various server platform connections; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

Under general supervision, performs technical support for campus multimedia systems, equipment and activities; organizes and schedules the use of multimedia equipment and meeting rooms; provides training and technical support to faculty and staff on the operation and use of instructional technology and multimedia systems and equipment; operates, maintains, tests, troubleshoots and performs minor repairs to multimedia systems and equipment; maintains a working inventory of campus multimedia equipment; and performs related duties as assigned.

For the full position description, please click here: Multimedia Services Specialist .

Qualifications

MINIMUM QUALIFICATIONS FOR THIS POSITION:
Education, Training and Experience:
Bachelor's degree in information technology, theater design, audio, video or electronics technology, or a closely related field; and one (1) year of responsible experience in the operation, maintenance and repair of multimedia systems and technologies; or an equivalent combination of training and experience.

Licenses; Certificates; Special Requirements:
A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance policy.

Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed most competitive amongst the applicant pool to proceed.

Additional Information

APPLICATION AND SELECTION PROCESS:
To be considered a candidate for this position, all materials required should be received by the Long Beach City College Office of Human Resources by the closing date. Incomplete or late applications will be disqualified from further consideration. Qualified candidates will be notified in writing if they are moving forward in the selection process.

Application Process:

Submit a completed online application through NEOGOV that reflects how and why you are a highly qualified applicant. All portions of the application must be entirely filled out to be considered for this position. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.
If the position requires a college degree, transcripts or copy of a diploma, the required document must be attached at the time of application. Unofficial transcripts are accepted during this phase. Proof of education for degrees or units outside the United States must include proof of educational equivalency. For experience and/or education substitutions, please make sure to attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to be considered for this position.
If you participate in and fail any examination segment, you must wait a period of 90 days (~3 months) to test again for the same classification.
During the recruitment process, LBCCD uses e-mail to contact or notify all applicants with important information. We encourage applicants to check their email account frequently. Please add "@lbcc.edu" and "@governmentjobs.com" to your Safe Senders List and/or Address Book to reduce the chance of messages from the Personnel Commission being delivered to Spam or Junk Mail. Questions? Please call (562) 938-4791.

Selection Process:

The following examination segments are pass/fail and may be utilized during the selection process:

screening of the applicant's training, background, and experience
scored evaluation of responses on a supplemental application/ subject matter expert (SME) review. *** Please answer each question thoroughly as they will be read and scored by SMEs***
in-person or online:
1. written examination(s)
2. qualifications appraisal oral examination
3. performance examination
4. technical oral examination
  (the above will be scored on a job-related basis)

**Please note that this schedule is tentative and subject to change**
Supplemental Application Scoring: Week of November 25, 2024

Qualifications Appraisal Interview (may be via Zoom or in-person): Week of December 2, 2024
Final interview (in-person only): Week of December 16, 2024

Test parts are determined by the size and competitiveness of the candidate pool. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.

*** PLEASE NOTE: The District reserves the right to utilize a flexible pass point (cut-off score) on any test part to meet the staffing needs as determined by the District. Applicants that most closely meet the needs of the District will proceed with the recruitment process. ***

DISABILITY ACCOMMODATIONS

Individuals who require reasonable accommodations in the Application or Examination Process in accordance with ADA should notify the Human Resources Office at least 5 (five) days prior to the closing date, by calling (562) 938-4372 or emailing careers@lbcc.edu.

THE LONG BEACH COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

The Long Beach Community College District is committed to the principles of equal employment opportunity and equity-minded hiring practices. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, language, accent, citizenship status, race, color, ancestry, national origin, age (40 and over), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, creed, sexual orientation, gender identity, gender expression, parental status, marital status, military or veteran status, physical or mental disability or medical condition, genetic information, or on the basis of these perceived characteristics.

Transfer Requests for current LBCC Employees:

District employees may request to transfer by completing the Transfer Request Form (Download PDF reader). (Download PDF reader)

Ancestral Land Acknowledgement
Long Beach City College acknowledges our presence on the traditional ancestral land of the Gabrielino/Tongva peoples. This land remains unceded territory. We acknowledge the painful history of genocide and forced removal from this territory. Long Beach City College honors and respects the Gabrielino/Tongva ancestors and their connection to this land.

To apply, visit https://www.schooljobs.com/careers/lbcc/jobs/4704553/multimedia-services-specialist